Customer Service Assistant

2 weeks ago


Cheras, Malaysia Sunway Medical Centre Velocity, Cheras Maluri KL Full time

**Job responsibilities**
- Be the face of our hospital, providing exceptional customer service and assistance to our patients and visitors
- Guiding and navigating patients and visitors throughout the hospital, ensuring they reach their destinations efficiently.
- ⁠Suggesting doctors based on patient needs and preferences.
- Providing directions to various departments and clinics within the hospital.
- Escorting patients to their respective clinics when necessary.
- Assisting with any inquiries or concerns from patients and visitors, providing helpful and accurate information.

**Qualifications**:

- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to remain calm and composed in fast-paced environments.
- Knowledge of hospital layout and services preferred.
- Previous experience in customer service or hospitality roles is a plus.
- Fluency in multiple languages is advantageous.

**Job Types**: Full-time, Contract
Contract length: 6 months

Pay: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Afternoon shift
- Day shift

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Ability to Commute:

- Cheras (preferred)

Ability to Relocate:

- Cheras: Relocate before starting work (preferred)



  • Cheras, Malaysia PESONA MAHIR AUTO SERVICE Full time

    Reply Message, Follow up customer car status, check stock and arrange stock, arrange technician job, clean office, check and record down the pricing. Our Vision is to ensure our customers have a satisfaction service & provide one-stop car maintenance service centre. Company Mission Our mission is open 50 service centre (provide all tyre of service) and...


  • Cheras, Kuala Lumpur, Malaysia AEON Credit Service (M) Bhd Full time 80,000 - 150,000 per year

    As the Executive – Service Quality Assurance, you will be responsible for identifying training needs, delivering effective training programs, and monitoring service calls to ensure high-quality customer interactions. Your role is essential in supporting service excellence and enhancing customer experience.Key Responsibilities:Collaborate with department or...

  • Customer Service

    2 weeks ago


    Cheras, Malaysia Peak Fitness Full time

    **Job Title**: Customer Service **Location**: Ikon Connaught **Company**:Peak Fitness **Employment**Type: Full-Time About Peak Fitness: Peak Fitness is a dynamic and rapidly growing fitness company dedicated to helping our members reach their health and wellness goals. We offer top-notch fitness programs and a supportive community to create a positive...

  • Customer Service

    2 weeks ago


    Cheras, Malaysia FLOWFUEL SDN BHD Full time

    To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...


  • Cheras, Malaysia Pesona Mahir Auto Service Full time

    **Responsibilities**: - Reply Message, Follow up customer car status, check stock and arrange stock, arrange technician job, clean office, check and record down the pricing. - Please call 01**8 for inquiry**Benefits**: - EPF - SOCSO - Annual Leave


  • Cheras, Kuala Lumpur, Malaysia BERJAYA CKE ENTERPRISE SDN. BHD. Full time 30,000 - 50,000 per year

    About the role We are looking for an enthusiastic and customer-oriented Customer Service Assistant to join our Service Team at BERJAYA CKE GROUP in Corporate Office, Cheras - Kuala Lumpur. As a Customer Service Assistant, you will be responsible for providing exceptional customer service and supporting our sales efforts to drive business growth.What you'll...


  • Cheras, Malaysia Sunway Multicare Pharmacy Full time

    This position is responsible for fostering customer engagement to ensure a compelling and resonant customer experience. **Responsibilities**: - Investigate and resolve customer complaints or issues efficiently, aiming for first-contact resolution whenever possible. - Stay informed about product features, promotions, and updates to provide comprehensive...

  • Customer Service

    2 hours ago


    Cheras, Selangor, Malaysia Transcosmos Malaysia Sdn Bhd Full time 24,000 - 26,000 per year

    Position: Customer Service AgentEmployment Type: 2 months contractMarket: MY/SGProject: E-commerce, online shopping platformJoining Date: 17-Nov-2025Job description:* To respond promptly to customer inquiries via live chat and email, providing accurate information and assistance regarding E-commerce products, orders, and services.* To handle customer...

  • Customer Service

    2 weeks ago


    Cheras, Selangor, Malaysia Propnex Realty Sdn Bhd Full time 24,000 - 36,000 per year

    CUSTOMER SERVICEA Customer Service Specialist role with CRM expertise is a great choice This position could focus on managing client relationships through CRM systems, sending event updates, and building effective follow-up strategies to nurture client interest. The role could also involve refining communication techniques and using data insights to tailor...


  • Cheras, Selangor, Malaysia PPB Property Development Sdn Bhd Full time 26,400 - 42,000 per year

    Job SummaryProvide supports to customers by providing helpful information, answering questions, and responding to complaints. Provide front line support for clients and customers and help ensure that customers are satisfied with services, and assistance provided.Provide guidance and on-the-job training to new customer service personnel. At the same time,...