Training Management Services

4 days ago

Melaka, Malaysia MSTS Asia Sdn Bhd (Member of RelyOnNutec) Full time

**Training Management Services (TMS) Administrator**

**About the Role**

Join our team as a vital contributor to our Training Management Services (TMS) team in Malaysia. We're seeking dedicated, customer-focused individuals to support the efficient delivery of our services to clients in maritime, oil and gas, renewable energy, and industrial sectors.

**Who We Are**

RelyOn Nutec's Training Management Services (TMS) empowers companies to handle training, competence, and compliance needs, enabling them to focus on their core operations.

**Your Role**

As a TMS Administrator, you'll be instrumental in ensuring the smooth and top-quality delivery of Training Management Services. Your attention to detail, proactive approach, and passion for precise work will drive client and team satisfaction.

**Key Responsibilities**
- Execute administrative tasks like registrations, data extraction, and quality control for impeccable service delivery.
- Provide outstanding customer service, supporting clients with their TMS requirements.
- Address incoming queries and requests from both clients and team members.
- Collaborate effectively within the TMS team as needed.

**What We Require**
- Diploma or degree in a related administrative discipline.
- Strong communication skills, both written and verbal, in English.
- Proven experience in administrative activities, including database management, recordkeeping, and reporting.
- Demonstrated proficiency in customer service operations, encompassing effective communication, issue resolution, and client satisfaction.
- Exceptional organizational skills to manage varied workloads and prioritize for optimal service quality.
- Proficiency in IT systems, particularly Office365.

**Benefits**
- Comprehensive medical benefits, including outpatient coverage up to RM1,000 and Group Insurance Coverage.
- Engaging team activities to foster a spirited work environment.
- Financial security through EPF (Employees Provident Fund) and SOCSO (Social Security Organization) contributions.
- Annual leave allocation to encourage work-life balance.

**About RelyOn Nutec**

RelyOn Nutec is a global leader in safety and competence services, committed to safeguarding lives and the environment. With over 50 years of experience and a cutting-edge approach to technology, we partner with customers worldwide, ensuring a safe workplace and environmental protection.

**Join Our Diverse Team**

Pay: From RM2,200.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay
- Performance bonus
- Retention bonus

**Experience**:

- Customer support: 1 year (preferred)

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