Student Advisor
4 days ago
**JOB SUMMARY**
This starts from us leading and providing guidance from the initial enquiry through to enrolment. By following up on previous student enquiries, you will uncover their needs and objectives through a set of phone-based interviews and assess their suitability for the course in alignment with their goals. By utilising your proven relationship building and sales skills, you will self-manage a pipeline of generated student enquiry leads to achieve set targets of student enrolments whilst ensuring the students’ needs are met throughout their entire journey.
**KEY ACCOUNTABILITIES**
- Meet or exceed KPI of recruitment and retention targets
- Meet necessary outbound contact to prospective students, identifying their needs and future goals
- Use a consultative sales approach that informs and educates
- Drive opportunities to Enrolments Conversion
- Scheduling and making appointments to meet prospect on campus or on site - Build strong rapport and relationships with your pipeline of interested students that leads to trust and positive decision outcomes.
- Deliver an excellent student experience by supporting students towards their study success. From initial course commencement through to graduation.
- Smooth execution on all physical or virtual events not limited to Open Day, Postgraduate Day and activities that drive enrolment and
- Other duties as assigned
**JOB REQUIREMENTS**
- Bachelor’s degree or higher
- 1- 2 years of experience in student enrolment, customer service, contact center or similar sales environment
- Passion for relationship building, customer service, and drive for Sales
- Consultative sales technique and proven sales or contact center experience
- You are a self-starter who is results orientated and driven to exceed targets
- Ability to meet and exceed KPIs with proven track record
- Energetic, Fast Learner and good Team Player
- Strong communication and presentation
- You enjoy business development and relationship building
- Curiosity and eagerness to build your own knowledge and undertake research into other areas related to the course including competitors offering (FEE-HELP, accreditations etc.)
- Meticulous
Pay: RM4,000.00 - RM6,000.00 per month
Schedule:
- Monday to Friday
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