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Customer Service
3 weeks ago
We are looking for people who are:
- Flawless ability to converse, read, and write in English.
- Ability to multi-task, prioritize, and manage time effectively.
- Passionate about helping to resolve customer issues, queries, and complaints
- A kind and humble team player who thrives in a fast-paced, dynamic environment.
**Qualifications**:
- A minimum of 1-2 years of working experience as a customer service professional
- Bachelor’s degree in administration or a related field
- Banking experience is preferred
- Fluent in English & Filipino
**Salary**: Up to RM3,800.00 per month
**Benefits**:
- Professional development
Schedule:
- Rotational shift
Ability to commute/relocate:
- KL Sentral: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
- banking industry: 1 year (preferred)
**Language**:
- Tagalog (preferred)
- English (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)