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Customer Service

3 weeks ago


Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

We are looking for people who are:

- Flawless ability to converse, read, and write in English.
- Ability to multi-task, prioritize, and manage time effectively.
- Passionate about helping to resolve customer issues, queries, and complaints
- A kind and humble team player who thrives in a fast-paced, dynamic environment.

**Qualifications**:

- A minimum of 1-2 years of working experience as a customer service professional
- Bachelor’s degree in administration or a related field
- Banking experience is preferred
- Fluent in English & Filipino

**Salary**: Up to RM3,800.00 per month

**Benefits**:

- Professional development

Schedule:

- Rotational shift

Ability to commute/relocate:

- KL Sentral: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)
- banking industry: 1 year (preferred)

**Language**:

- Tagalog (preferred)
- English (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)