Customer Relation
1 week ago
**Deskripsi Kerja**:
- Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan
- Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa
- Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan
- Menyediakan laporan temujanji harian bagi memastikan perancangan dan kelancaran operasi berjalan lancar
- Mendapatkan maklum balas pelanggan selepas rawatan dan memastikan makum balas/cadangan/aduan direkod untuk tindakan seterusnya.
- Memastikan perhubungan bersama pelanggan terjaga bagi memastikan keselasaan dan kepuasan pelanggan adalah ditahap yang terbaik
- Mengemas kini laporan harian untuk merekod jumlah pelanggan dan data-data berkaitan ntuk tujuan analisis.
**Waktu berkerja : 9.00 pagi hingga 5.30 petang**
**Hari berkerja : 6 hari seminggu**
**Offday: 4 hari sebulan**
**Kriteria & Kelayakan**:
- Mempunyai kelayakan minimum Sijil Pelajaran Malaysia (SPM).
- Minimum satu tahun pengalaman dalam perkhidmatan dan bantuan pelanggan (Customer Service), telemarketing, hospitaliti, helpdesk atau bidang yang berkaitan.
- Mempunyai minat dalam perkhidmatan pelanggan dan komunikasi.
**Faedah**:
- Gaji pokok 1500 - 2500
- Caruman Wang Simpanan Pekerja
- Jaminan Skim Insurans Pekerjaan
- Elaun Kehadiran
- Insentif Jualan
- Ganjaran Kecemerlangan Prestasi
- Sambutan dan Hadiah Hari Lahir
Pay: RM1,500.00 - RM2,000.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Overtime pay
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Relation & Care: 1 year (preferred)
-
Customer Relation
4 days ago
Cheras, Malaysia KLINIK PERGIGIAN REDHA SDN BHD Full time**Job Scope**: - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila diperlukan - Menyusun temujanji pergigian untuk pelanggan mengikut kesesuaian masa - Menjawab semua pertanyaan pelanggan di dalam semua medium termasuk panggilan telefon, Whatsapp, media sosial mengikut garis panduan yang disediakan - Menyediakan laporan...
-
Gym & Studio Customer Relations (Part-time)
2 days ago
Cheras, Malaysia Furious Bootcamp Sdn Bhd Full time**Job Requirements**: i) Friendly and easy-going ii) Extrovert or not shy to communicate and build relationship with our friendly members iii) Reliable and dependable iv) Confidence, fun and energetic personality v) Passion to learn vi) Responsible vii) Having experience in the Fitness Industry operations or customer relations is a plus point viii)...
-
Gym & Studio Customer Relations (Part-time)
2 days ago
Cheras, Malaysia Furious Bootcamp Sdn Bhd Full time**Job Requirements**: i) Friendly and easy-going ii) Extrovert or not shy to communicate and build relationship with our friendly members iii) Reliable and dependable iv) Confidence, fun and energetic personality v) Passion to learn vi) Responsible vii) Having experience in the Fitness Industry operations or customer relations is a plus point viii)...
-
Customer Service
2 weeks ago
Cheras, Malaysia Metropoly Packaging Sdn Bhd Full timeSummary of job description as follow: 1. Customer Service - Prepare quotation - Resolve customer complain, delivery issues etc. 2. Sales Admin - Planning for delivery of customers' orders - Process incoming orders - Billing (generating Delivery Orders and Invoices) - Other related administrative tasks **Job Types**: Full-time, Permanent **Salary**:...
-
Customer Service
1 week ago
Cheras, Malaysia Eastsun Superior Print (M) Sdn Bhd Full time理想的候選人剛畢業者為佳,可以團隊合作、溝通、即可。 **Requirements**: - Proficiency in English and Mandarin is an added advantage - Diploma or Degree in Business Administration / Marketing. - Possess good telephone etiquette with a smiley voice. - Knowledge in handling basic computers (Microsoft Excel/Word etc). - Good...
-
Ecommerce Customer Service
10 hours ago
Cheras, Malaysia Target Fashion Sdn Bhd Full timeE-commerce Customer Service Representative: **Responsibilities** - To respond in a professional and timely manner to any customer query/complaint on e-commerce marketplaces, webstore, and brand social media accounts. - To assist customers with their orders, requirements and after-sales service issues. - To follow-up on all customer requests to ensure all...
-
Telesales Customer Service
2 days ago
Cheras, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Responsibilities**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly quotas. - Contribute to team effort by accomplishing related results as needed. - Build and funnel sales opportunities via...
-
Customer Service
1 week ago
Cheras, Selangor, Malaysia Eastsun Superior Print (M) Sdn Bhd Full timeAbout the role We are seeking a highly motivated Customer service to join our dynamic team at Eastsun Superior Print (M) Sdn Bhd. As a full-time role based in Cheras, Selangor, you will play a crucial part in supporting our sales efforts and driving the overall growth of our organisation.RequirementsProficiency in English and Mandarin is an added...
-
Customer Service Executive
6 days ago
Cheras, Malaysia Dr Clear Aligners Full time**Requirements**: - Minimum 1 to 2 years of related working experience - Able to work in a multi-cultural environment and with people of all levels - Meticulous and possess positive attitude - Good sense of urgency - Flexible and adaptable - Proficient in computer skills - MS Word, Power Point, Excel - Able to work 6 days week on rotation...
-
Telesales - Customer Service
2 days ago
Cheras, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Responsibilities**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly quotas. - Contribute to team effort by accomplishing related results as needed. - Build and funnel sales opportunities via...