Customer Services
2 weeks ago
Liaise with customer on their shipment needs and attend to customer inquiries.
- Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest and Customs Form.
- Prepare shipping notes and delivery order for cargo sending to warehouse / port.
- Assist in advise and confirm to customer cargoes on board date (send Prealert).
- Sorting & checking the documents in a complete set before passing to EDI Clerk to submit to custom for approval.
- Ensure Delivery order from own drivers or 3rd party are returned timely and enclosed into job folder.
- Checking job folders to ensure all charges accurately captured into the system.
- Prepares accurate invoices to customers, sorting and send to customer on timely manner.
- Issue and confirm transaction in UFS system and close job on timely manner.
Requirement:
- Possess mimimunly Diploma in any field.
- Relevant Freight Forwarding Customer Services or Shipping working experience.
- On-Job Training will be provided.
- Good command of English and Bahasa Malaysia both written and speaking
- Good interpersonal and communication skills
- Willing to work 5.5 work days per week.
**Job Types**: Full-time, Permanent
Pay: RM2,300.00 - RM4,000.00 per month
**Benefits**:
- Additional leave
- Maternity leave
- Opportunities for promotion
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 2 years (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
-
Customer Service
1 week ago
Johor Bahru, Malaysia Customer Connect Malaysia Coway Full time_**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...
-
Customer Service Executive
1 day ago
Johor Bahru, Johor, Malaysia Arvion Services Full time 80,000 - 160,000 per yearJob Overview: Join a dynamic team as a Customer Service Executive, where you'll be the first point of contact for clients, providing timely support and solutions through calls, chats, and emails. This role offers excellent career growth opportunities and comprehensive training to help you succeed in a fast-paced service environment. What will you do:Process...
-
Customer Service Executive
5 days ago
Johor Bahru, Malaysia Arvion Services Full timeJob Overview: Join a dynamic team as a Customer Service Executive, where you'll be the first point of contact for clients, providing timely support and solutions through calls, chats, and emails. This role offers excellent career growth opportunities and comprehensive training to help you succeed in a fast-paced service environment. What will you do: Process...
-
【setia Tropika】customer Service Assistant
2 weeks ago
Johor Bahru, Malaysia DD Online Services & Enterprise Full time**Responsibilities**: Carry out service advice together with the customer. Note and record comments from customers pertaining. Check and approve the complete and correct invoicing for services. Record data in the customer file. **Requirement**: Excellent customer relations skills with pleasant personality Good communication skills Computer literate Own
-
Customer Service Officer – Johor Jaya
1 day ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan AC Services Sdn. Bhd. Full time 17,000 - 20,000 per yearCustomer Service Officer (Full-Time)Basic Salary : RM1,700 – RM2,000 + CommissionWorking Hours : Mon - Sat | 8:30 AM – 5:30 PMLocation : Desa Jaya, Johor BahruABOUT USWe are a growing cleaning service company in Johor Bahru looking for a Customer Service Officer to join our team. This role is ideal for someone who enjoys communicating with people,...
-
Customer Service Taman Ehsan Jaya
2 weeks ago
Johor Bahru, Malaysia Agensi Pekerjaan AC Services Sdn. Bhd. Full time**Customer Service** **Pay: RM 2,000 basic + 1% - 3% commission** **Working location: Taman Ehsan Jaya - Besides Johor Jaya and Desa Jaya** **Working days and hours: Monday to Saturday 8.30 am - 5.30pm** **Job responsibilities**: 1. Answering Customer Calls and Online Inquiries 2. Order Registration and Job Assignment 3. Service Progress Tracking and...
-
Customer Service Executive
2 weeks ago
Johor Bahru, Malaysia Tribe Business Services Sdn Bhd Full time**If you keen to apply, please Whatsapp your resume to 60109888905** **Company Description** Do you excel at handling customer inquiries, multi-tasking and hitting performance targets? Do you have strong active listening skills and an enthusiastic personality? Can you build rapport online, while asking probing questions to address issues and solve problems...
-
Customer Service Assistant
2 weeks ago
Johor Bahru, Malaysia Forward Freight Services Sdn Bhd Full timeJob Requirements: - Minimum SPM - Good computer skills - Microsoft Office (Excel, Word, PowerPoint) - Able to converse in English and Bahasa Malaysia - Self-motivated, resourceful, resilient, independent and team player - Able to work under pressure and long hours even on weekend or public holiday Job Descriptions: - Follow up import container after EDO...
-
Customer Service Assistant
2 weeks ago
Johor Bahru, Malaysia Forward Freight Services Sdn Bhd Full timeJob Requirements: - Minimum SPM - Good computer skills - Microsoft Office (Excel, Word, PowerPoint) - Able to converse in English and Bahasa Malaysia - Self-motivated, resourceful, resilient, independent and team player - Able to work under pressure and long hours even on weekend or public holiday Job Descriptions: - Follow up import container after EDO...
-
Customer Service Assistant
2 weeks ago
Johor Bahru, Malaysia Global Precision Sales & Services Full timeJob Responsibilities: - Professionally, courteously, and efficiently respond to customer inquiries/complaints. - Checking for quotes before the audiologist submits to the hospital - Follow up on approval and update the quotation list - Follow up with the supplier on the order - Assist in placing an order with the supplier - Assist in the preparation of PO,...