IT Technical Support

**Departments**: Sales **Locations**: Selangor, Malaysia **JOB RESPONSIBILITIES** - Research on current consumer markets, conduct experiments and generating new product ideas and recipe - Technical and resource support to team members including customer’s compliance requirements. - Compile, check and approve product specifications and labelling. -...

Infinity Bulk Logistics Sdn Bhd, Pulau IndahInfinity Bulk Logistics Sdn Bhd are a leading logistics provider in Malaysia with a strong presence across Southeast Asia and 15+ countries. Our services include Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services.Why Join Us? Top 5 Global Flexitank Producer Largest...

JOB RESPONSIBILITIESThe IT Technical Support Analyst for Endpoint User Computing (EUC) is responsible for providing second-line technical supportto all end-users within the organization. This role focuses on the deployment, maintenance, security, and troubleshooting of all end-user devices and software, including desktops, laptops, mobile devices, and...

This position is offered on a permanent basis with 6-months' probation period, confirmation is subject to performance.Key Responsibilities:Support sale team activities and recommend suitable system and solutions to the customer requests received.Prepare proposals and quotations as required within established timelines, under the supervision of senior...

**Job ID** **22807** **Position Title** - Japanese Speaking Technical Support ( level1) **Industry** - Call Center/BPO/Shared Service - ・Successfully resolve technical issues (hardware & software) from incoming internal or external businesses and end user's contact and proactive notification systems. - ・Respond to service, products, technical and...

**Primary Responsibilities**: - Provide 24 x 7 On-call support - UAT/Test Print/Deallocation Support - PGP Application Support/Maintenance/Monitoring **Specific Duties include**: - Perform fault analysis and resolution of operation problems - Monitor and fine-tune the batch jobs to optimize performance - Automate operations process - Document processes...

Responsibilities:·       Customer Success Collaboration: Work closely with the Customer Success Manager (CSM) to drive successful customer usage and adoption of smart farming solutions.·       Proactive Onboarding & Support: As part of the Customer Care team, ensure farmers are onboarded effectively and set up for success by anticipating and...

Job ResponsibilitiesProvide prompt, courteous, and effective technical support to customers via phone, email, and live chat, ensuring each interaction is handled with care.Troubleshoot and diagnose hardware, software, and network issues over the phone and email, guiding customers through step-by-step solutions.Conduct remote support sessions using remote...

Job Family: Operations / eXpert Operation Center (XOC) / TechnicalReporting: Assoc Manager, Technical OperationsFunctions/Responsibilities:Part of the Managed Services team in supporting the IT Infrastructure. Your responsibilities include technical administration, support and implementation. You are expected to work with our client to ensure IT Support...

Respond to service, product,technical, and customer relations questions on subjects such as features,specifications, and repairson current and discontinued products,parts, and options,based on customerentitlement.Log cases, provide information, and troubleshoot to solve customer problems according to company KPI (Key Performance Indicators) for the...