Hotel General Manager
7 days ago
Hotel General Manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, event services such as guest relations, front desk, events, housekeeping, maintenance, revenue management, expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional management skills and leadership abilities who can empower staff to give superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel. Work Very closely with the hotel owners and other stake holders to maximize objective, core values and goals.
- Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
- Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
- Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
- Hold regular briefings and meetings with all head of departments.
- Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
- Lead all key property issues including capital projects, customer service and refurbishment.
- Handling complaints, and oversee the service recovery procedures.
- Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing and Sales Plan and Capital Budget.
- Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
- Ensure all decisions are made in the best interest of the hotels and management.
- Deliver hotel budget goals and set other short and long term strategic goals for the property.
- Developing improvement actions, carry out costs savings.
**; Requirements**:
- Degree holder in Business Management/Public Relationship
- More than 5years of experience in hotel industry
- More than 5years of holding Senior Management position
- Demonstrate excellent organization skills, communication skills and problem-solving skills.
- Proven customer service experience as a manager; strong guest-focused mentality
- Demonstrate an ability to use Management Reporting Systems in order to make fact based decisions that makes commercial sense and which will benefit the profitability and efficiency of the hotel
-
Hotel Manager
6 days ago
Cheras, Malaysia Sky Hotel Cheras Maluri Full timeJob Summary: Key Responsibilities: Oversee all hotel operations including front desk, housekeeping, maintenance, and guest services. Ensure guest satisfaction by delivering excellent service and resolving issues promptly. Hire, train, and manage hotel staff; ensure adherence to company policies and procedures. Monitor financial performance; manage...
-
Hotel Manager
7 days ago
Cheras, Malaysia Sky Hotel Cheras Maluri Full timeJob Summary: Key Responsibilities: Oversee all hotel operations including front desk, housekeeping, maintenance, and guest services. Ensure guest satisfaction by delivering excellent service and resolving issues promptly. Hire, train, and manage hotel staff; ensure adherence to company policies and procedures. Monitor financial performance; manage...
-
Revenue Manager
1 week ago
Cheras, Malaysia INNSIDE BY MELIA KL Full timeJoin our dynamic team at INNSiDE Kuala Lumpur Cheras and play a key role in maximizing the hotel’s performance and profitability. As part of the commercial team, you’ll be responsible for analyzing business trends, optimizing pricing strategies, and driving revenue growth in line with MHI standards and brand objectives. **Key Responsibilities**: -...
-
Junior Maintenance Hotel
2 days ago
Cheras, Malaysia PANAVISION SDN BHD Full timeTo perform general repair and building maintenance especially air conditioning, plumbing, painting, carpentry, electrical, and kitchen equipment. Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps and etc. Test, troubleshoot, and perform basic...
-
Assistant Sales Manager/ Sales Manager
4 days ago
Cheras, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time**Basic job purpose**: The key objective is to grow incremental and new sales for the business while simultaneously reducing customer turnover. **Roles & responsibilities**: - Responsible for Goverment Room & Event Sales Segment for the hotel. - Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those...
-
Assistant Housekeeping Manager
1 week ago
Cheras, Malaysia Hotel Maluri Kuala Lumpur Full time**Job description**: 1. Supervise the day-to-day cleaning of Hotel Public Areas. 2. Creating a cleaning schedule/calendar for all public areas and ensuring that all Public Area are cleaned and maintained in an appropriate frequency and timeframe that meets the cleanliness standards of the hotel. 3. Get any supplies or equipment needed for Public Areas. 4....
-
Hotel Security Guard
1 week ago
Cheras, Malaysia Prescott Ace KL Cheras Full time**Key Responsibilities**: - Patrol hotel premises, including corridors, lobbies, and emergency exits. - Monitor surveillance cameras and security systems for unusual activity. - Respond promptly to alarms, disturbances, or emergencies, including medical situations and fire alarms. - Ensure only registered guests and authorized personnel access the hotel and...
-
Hotel Cooker/cook
2 days ago
Cheras, Malaysia Prescott Ace KL Cheras Full timePrepare and cook a variety of dishes according to hotel menu and recipes, ensuring consistency and quality. - Suggest ideas for new dishes or improvements to existing items based on guest feedback. - Tracking inventory of any needed ingredients or supplies. - Help manage food waste by following portion control guidelines. - Adhere to all health and safety...
-
Revenue Manager
7 days ago
Cheras, Malaysia INNSIDE BY MELIA KL Full time1. Monitor the daily operations of reservations. 2. Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates. 3. Develop and conduct rooms-based marketing activities. 4. Track sales programs/promotions/advertising and evaluate contemporary sales and marketing initiatives and trends to provide feedback as...
-
Sales Executive
1 week ago
Cheras, Malaysia LeQuadri Hotel, Kuala Lumpur Full timeDevelops sales strategy in accordance with the sales department's policies. In doing this, he or she must use all the systems available to put in place a suitable sales organization whilst seeking new directions for sales growth. - Responsible for the overall business of the room and banquet revenue of the hotel while assisting the Sales & Marketing Manager...