Hotel Manager

Job Summary: Key Responsibilities: Oversee all hotel operations including front desk, housekeeping, maintenance, and guest services. Ensure guest satisfaction by delivering excellent service and resolving issues promptly. Hire, train, and manage hotel staff; ensure adherence to company policies and procedures. Monitor financial performance; manage...

Hotel General Manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, event services such as guest relations, front desk, events, housekeeping, maintenance, revenue management, expense management, team building, and employee development. This position requires a...

Join our dynamic team at INNSiDE Kuala Lumpur Cheras and play a key role in maximizing the hotel’s performance and profitability. As part of the commercial team, you’ll be responsible for analyzing business trends, optimizing pricing strategies, and driving revenue growth in line with MHI standards and brand objectives. **Key Responsibilities**: -...

**Basic job purpose**: The key objective is to grow incremental and new sales for the business while simultaneously reducing customer turnover. **Roles & responsibilities**: - Responsible for Goverment Room & Event Sales Segment for the hotel. - Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those...

**Job description**: 1. Supervise the day-to-day cleaning of Hotel Public Areas. 2. Creating a cleaning schedule/calendar for all public areas and ensuring that all Public Area are cleaned and maintained in an appropriate frequency and timeframe that meets the cleanliness standards of the hotel. 3. Get any supplies or equipment needed for Public Areas. 4....

**Key Responsibilities**: - Patrol hotel premises, including corridors, lobbies, and emergency exits. - Monitor surveillance cameras and security systems for unusual activity. - Respond promptly to alarms, disturbances, or emergencies, including medical situations and fire alarms. - Ensure only registered guests and authorized personnel access the hotel and...

Prepare and cook a variety of dishes according to hotel menu and recipes, ensuring consistency and quality. - Suggest ideas for new dishes or improvements to existing items based on guest feedback. - Tracking inventory of any needed ingredients or supplies. - Help manage food waste by following portion control guidelines. - Adhere to all health and safety...

Responsibilities: - Greet guests in a friendly and professional manner. - Manage and process room reservations through various channels, including online platforms, phone calls, and in-person inquiries. occupancy and revenue. - Assist guests with the check-in and check-out process. - Verify guest information and collect necessary payments. - Maintain...

Develops sales strategy in accordance with the sales department's policies. In doing this, he or she must use all the systems available to put in place a suitable sales organization whilst seeking new directions for sales growth. - Responsible for the overall business of the room and banquet revenue of the hotel while assisting the Sales & Marketing Manager...

To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management.Duties & ResponsibilitiesProduct Knowledge:· To be familiar with hotel's policies and procedures (SOP).· To be well-versed with the facilities and services offered by the hotel.· To...