Customer Service Representative

2 days ago


Johor Bahru, Malaysia Sperton Malaysia Full time

This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details: **Job Scope**: - Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App. **Requirements**: - Proficiency in English (both spoken and written). - Open to SPM leavers and fresh graduates; full training is provided. **Salary Package**: - Basic Salary:RM2,100 - KPI/Attendance Allowance:Up to RM400 - Shift Allowance:Up to RM300 - Total Potential Salary:Up to RM2,800 per month, including allowances. **Working Hours**: - Shift Schedule: Rotational shifts. - Daily Working Hours: 9 hours per day, including a 1-hour break. - Workweek: 6 days a week with 1 day off (depending on the shift schedule). **Job Type**: - Full training provided (1 month duration) This role would be a good fit for someone looking to start a career in customer service, especially in a dynamic and fast-paced environment. The training provided suggests that no prior experience is necessary, making it an ideal opportunity for fresh graduates. **Job Types**: Full-time, Fresh graduate Pay: Up to RM2,800.00 per month **Benefits**: - Opportunities for promotion - Professional development Schedule: - Afternoon shift - Day shift - Early shift - Evening shift - Night shift - Rotational shift Supplemental Pay: - Overtime pay - Performance bonus - Yearly bonus



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