Social Media Community Manager

1 week ago

Petaling Jaya, Malaysia Mantra Communication Sdn Bhd Full time

**Location**: 10 Boulevard, Petaling Jaya

**Job Type**: Full-time, Hybrid (4 days in office, 1 day work from home)

**Key Responsibilities**
- Attend client briefings and internal presentations as required
- Participate in creative discussions and brainstorming sessions
- Develop and present social media strategies and campaign ideas for clients
- Manage and maintain social media channels for both clients and the company
- Collaborate with copywriters and designers to bring campaigns to life
- Analyze performance metrics and prepare reports for clients

**Performance Indicators (KPIs)**
- Deliver engaging, high-quality content daily across all client platforms
- Maintain consistent weekly content seeding and scheduling
- Support the development of monthly client proposals
- Provide monthly reports and actionable insights for all managed accounts

**Requirements**:

- Diploma or Degree in Marketing, Mass Communication, Digital Media, or a related field
- Minimum 2 years of experience in social media management, digital marketing, or content creation
- Strong knowledge of major platforms: Facebook, Instagram, TikTok, X (Twitter), LinkedIn, etc.
- A creative and strategic thinker with an audience-first approach to content
- Excellent written and verbal communication skills in English
- Mandarin proficiency is an added advantage
- Ability to manage multiple projects and meet deadlines in a fast-paced environment
- Strong team player with solid collaboration and interpersonal skills
- Basic design knowledge (e.g., Canva or Adobe Creative Suite) is a plus
- Able to start immediately is preferred

If you're passionate about digital engagement and thrive in a creative, fast-paced environment, we want to hear from you.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Professional development
- Vision insurance

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How much is your expected salary? (RM)

**Experience**:

- Social media management: 3 years (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

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