Technical Support

**Responsibility**: - Provide professional technical advice or support to company sales team and customers; - Support and build good relationship with customers; - Perform system and product trouble shooting and other after-sales support; - Assist to create technical information like datasheet, manual and training materials; **Requirements**: -...

Provide technical support to end-users of accounting and inventory solution - Investigate, troubleshoot and provide resolutions to user. **Salary**: RM2,500.00 - RM5,000.00 per month **Benefits**: - Meal allowance Supplemental pay types: - Attendance bonus - Performance bonus - Yearly bonus Ability to commute/relocate: - Johor Bahru: Reliably commute...

Working hours: 5 days, 9-6pm Location: Austin height Probation: 3 months, increment after probation **Benefits**: epf socso annual leave medical leave medical allowance oversea trip training will be provided **Performance bonus by quater** - Have exp. in solar system - Good to have chargeman and wireman cert - Assist in monitoring and...

TECHNICAL SUPPORT SUPERVISOR (Tokai Engineering)Johor Bahru Area (Preferably Residing in JB)Full-Time | Site & Technical Support | MRT / RTS / Data Centre ProjectsTokai a leading specialist in Earthing, Lightning and Surge Protection Systems, Security Engineering & Solar & Renewable Energy solutions. We are currently seeking a dedicated Technical Support...

Technical Call Center Support (Level 1)Mandarin & English SpeakingKorean & EnglishJob OverviewWe are seeking a customer-focused Technical Call Center Support Executive (Tier 1) to join the Advanced Response Center. This role serves as the first point of contact for customers, providing timely technical assistance, troubleshooting, and issue resolution across...

Fresh graduates are encourage to apply Strong troubleshooting & problem solving skills Strong analytical & proactive attitude Technically enthusiastic & willing to learn attitude is required Ability to work independently in a multi-task environment Able to work extended working hour, as and when required Must process own transport Pay: RM1,900.00 -...

End User Support: Responsible for providing IT support and effective solutions to technical issues.Hardware & Software Support: Provide comprehensive support for all hardware and software issues. Manage the installation, configuration, and maintenance of PCs, laptops, printers, and other peripherals.NAS and Network Management: Managed user accounts, file...

**Responsibility**: - Provide professional technical advice or support to company sales team and customers; - Process with pre-sales job and build good relationship with customers; - Perform system and product trouble shooting and other after-sales support; - Assist to create technical information like datasheet, manual and training...

DescriptionTroubleshoot on EUC/Server/Network related issuesProvide support for O365Familiar with desktop reimagingTroubleshoot hardware/software related issuesApplication troubleshootingEvent monitoringRespond to the incoming enquiries/incident/requestRecord and manage all issues in Service Management SystemL1 troubleshooting and request fulfilment.Password...

**Responsibilities**: - Record and manage all issues in IT Service Management (ITSM). - Perform 1st level trouble-shooting on desktop and basic systems/network issues. - Escalate requests/issues to the appropriate resolver group according to SLA. - Provide timely status update to customers on issues escalated and to follow up tickets till closure within...