technical support supervisor

3 days ago

Johor Bahru, Johor, Malaysia Tokai Engineering (M) Sdn Bhd Full time

TECHNICAL SUPPORT SUPERVISOR (Tokai Engineering)

Johor Bahru Area (Preferably Residing in JB)

Full-Time | Site & Technical Support | MRT / RTS / Data Centre Projects

Tokai a leading specialist in Earthing, Lightning and Surge Protection Systems, Security Engineering & Solar & Renewable Energy solutions. We are currently seeking a dedicated Technical Support Supervisor to support planning, scheduling, reporting, and documentation for high-profile infrastructure projects for our Earthing & Lightning Protection Division.

This position is project-facing, coordinating field support, documentation, inspection readiness and reporting. This position will report to the Technical Director and Project Manager

KEY RESPONSIBILITIES

  • Provide onsite technical supervision and support for Tokai's MRT RTS and Data Centre projects
  • Act as the local technical liaison between Tokai HQ, project teams, main contractors and consultants
  • Monitor day-to-day site support activities, including material readiness, logistics and installation supervision
  • Assist site personnel in resolving technical issues, inspection preparation and QA/QC coordination
  • Perform basic technical reporting, daily logs, photo records, NCR follow-up and compliance documentation
  • Support testing and measurement activities (continuity, resistivity, earth-loop, inspection readiness, etc.)
  • Ensure installation follows Tokai specifications, MS IEC compliance and project requirements
  • Attend site meetings or toolbox meetings when necessary
  • Coordinate with HQ for manpower, testing tools, work permits and safety documentation

REQUIREMENTS

  • Certificate / Diploma in Engineering (Electrical, Civil, Construction or M&E preferred)
  • 2–5 years' experience in site supervision and technical support capacity (Data Centre, MRT/RTS or industrial is an advantage)
  • Good communication and problem-solving abilities and Mandarin speaking abilities is advantageous
  • Able to conduct field supervision and prepare technical documentation
  • Able to travel within JB project areas (own transport required)
  • Must be willing to reside and operate within Johor Bahru

WHAT WE OFFER

  • Stable long-term project exposure (MRT RTS & Data Centre projects)
  • Training and guidance from HQ and engineering team
  • Opportunity to transition into QA/QC, Testing & Commissioning or Project Engineer roles
  • ISO-aligned technical environment, strong engineering culture
  • Career development under real project execution conditions

PROPOSED SALARY RANGE

RM3,000 – RM3,500 per month (depending on site exposure & technical capabilities)

PREFERENCE

Priority will be given to candidates who:

  • Already reside in Johor Bahru region
  • Multi-lingual with strong communication skills and knowledge of Chinese dialects will be advantageous
  • Have experience in MRT, RTS, industrial or Data Centre environment
  • Can start within short notice

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