Customer Service Specialist

Are you passionate about cars and providing exceptional customer service? We are looking for a dynamic Service Advisor to join our team As a Service Advisor, you'll be the bridge between our customers and our skilled technicians, ensuring their vehicles receive top-notch care and our customers leave satisfied.Responsibilities:Customer Relationship: Be the...

Key Responsibilities: - **Problem Resolution**: Address customer concerns or complaints and provide solutions to ensure customer satisfaction. - **Product Knowledge**: Maintain a deep understanding of the company’s offerings to provide accurate information to customers. - **Order Support**: Help with processing orders, tracking shipments, or handling...

Vacancy : customer service specialist (SHAH ALAM) Requirement 1.Fresh graduate or 2 yrs of working exp (diploma holder) in related field 2.able to speak Chinese OR Mandarin OR Hokkien 3. ok to work in shah alam 4.exp salary 3000-4500 **Benefits**: 5 day week, performance bonus. staff purchase, PA, Medical Coverage, others **Job Types**: Full-time,...

Job descriptionManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service...

**Want a high flying career? Seize this opportunity to support an award winning International Airline Company** Job Responsibilities: - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade...

**Key Responsibilities**: - Make follow-up calls to customers when needed - Attend to walk-in or scheduled customer visits and enquiries - Answer incoming phone calls and respond to basic customer queries - Perform basic administrative tasks (e.g. data entry, filing, document handling) - Ensure excellent customer service and maintain a positive company...

**What You'll Be Doing ?** - Establish a good relationship with customers and provide excellent customer service. - To represent the company in a positive and professional manner. - Handle customer-service-related inquiries and requests from social media and escalate less-related matters to relevant departments. - Respond to customer complaints, and feedback...

Collection of maintenance/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for the creation, updating and management of files as well as key management. - Coordinate with the Project Manager, contractors and maintenance team on property...

Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...

â— - Prepare raw data documents such ITP, test certificate, material certificate, COC and etc. for project submission and approval purpose. â— - Ensure all documents/ drawing for project submission with accurate information and ready within stipulated time. â— - Response to customer comments on the documents submitted and amend accordingly. â— -...