Customer Service Specialist

Key Responsibilities: - **Problem Resolution**: Address customer concerns or complaints and provide solutions to ensure customer satisfaction. - **Product Knowledge**: Maintain a deep understanding of the company’s offerings to provide accurate information to customers. - **Order Support**: Help with processing orders, tracking shipments, or handling...

Vacancy : customer service specialist (SHAH ALAM) Requirement 1.Fresh graduate or 2 yrs of working exp (diploma holder) in related field 2.able to speak Chinese OR Mandarin OR Hokkien 3. ok to work in shah alam 4.exp salary 3000-4500 **Benefits**: 5 day week, performance bonus. staff purchase, PA, Medical Coverage, others **Job Types**: Full-time,...

**What You'll Be Doing ?** - Establish a good relationship with customers and provide excellent customer service. - To represent the company in a positive and professional manner. - Handle customer-service-related inquiries and requests from social media and escalate less-related matters to relevant departments. - Respond to customer complaints, and feedback...

Collection of maintenance/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for the creation, updating and management of files as well as key management. - Coordinate with the Project Manager, contractors and maintenance team on property...

Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...

â— - Prepare raw data documents such ITP, test certificate, material certificate, COC and etc. for project submission and approval purpose. â— - Ensure all documents/ drawing for project submission with accurate information and ready within stipulated time. â— - Response to customer comments on the documents submitted and amend accordingly. â— -...

Position: Customer Retention Specialist / Telesales (Part-Time)Location: Glenmarie (Office-based / Onsite)Working Hours:2 Shifts: 10am – 2pm OR 2pm – 6pm (Assigned by supervisor; rotates weekly)5 working days per week (Rotational shifts including weekends)Requirements:SPM / Diploma holder.Able to work on rotational shifts, including weekends.Good...

**Responsibilities**: - Efficiently manage and resolve customer inquiries and complaints, while providing timely follow-up; - Understand customer needs and funnel valuable feedback to management; - Actively identify and implement strategies to boost team productivity and service quality. **Job Requirements**: - Diploma or above in any field; - Relevant CS...

Job description **Responsibilities**: - Providing good and effectives customer and member services. - General customer services, enquiries & complaints. - Morning tea serving, opening ritual & closing greetings. - Gift wrapping. - Exchange, return & refund. - SOGO card member point checking & enquiries. - SOGO card reward redemption - To perform other...

Job description **Responsibilities**: - Providing good and effectives customer and member services. - General customer services, enquiries & complaints. - Morning tea serving, opening ritual & closing greetings. - Gift wrapping. - Exchange, return & refund. - SOGO card member point checking & enquiries. - SOGO card reward redemption - To perform other...