Customer Service Assistant

3 days ago


Shah Alam, Malaysia SOGO Malaysia Full time

Job description

**Responsibilities**:

- Providing good and effectives customer and member services.
- General customer services, enquiries & complaints.
- Morning tea serving, opening ritual & closing greetings.
- Gift wrapping.
- Exchange, return & refund.
- SOGO card member point checking & enquiries.
- SOGO card reward redemption
- To perform other related duties and job assignments within the department from time to time and as and when requires.

**Requirements**:

- Malaysian citizen, 18 years old and above, Fully vaccinated.
- Minimum SPM with proficiency in Bahasa Malaysia and English.
- Able to work on retail shift hours, weekends & public holidays.
- Must be discipline and committed & good in communication.
- Able to start immediately.
- Applicants must be willing to work in Central Plaza i-City, Shah Alam.
- Experience in customer service at least 2 years is an added advantage.

Contact us at 012-5433559 (HR department - WhatsApp inquiry)

**Job Types**: Full-time, Permanent

Pay: RM1,650.00 - RM1,800.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Weekend jobs

Supplemental Pay:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Able to work on weekends, PH, shift & long hours?
- What is your expected salary?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa Melayu (preferred)



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