Customer Service Assistant
4 hours ago
**Job Title**: Customer Service Assistant / Executive
**Company**: Bayu Somerset Sdn. Bhd.
**Location**: Bukit Jelutong, Shah Alam
**Employment Type**: Full-Time
**Salary**: RM1,700 - RM2,000
**Key Responsibilities**
- Provide product information, assist with orders, and manage returns or exchanges.
- Ensure all customer requests are followed up and resolved promptly.
- Coordinate with internal teams (sales, warehouse, marketing) to address customer needs.
- Maintain accurate customer records and update databases.
- Assist in improving customer service processes for better efficiency and satisfaction.
**Requirements**:
- Minimum SPM or Diploma in any field.
- Fresh graduates are encouraged to apply.
- Experience in customer service or retail is an advantage.
- Strong communication skills in Bahasa Malaysia and English.
- Good problem-solving skills and a positive attitude.
- Able to work in a team and under mínimal supervision.
**Why Join Us?**
- Work in a creative and growing fashion retail brand.
- Supportive team and friendly working environment.
- Opportunities for career growth.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM1,700.00 - RM2,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Work Location: In person
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