Customer Service Assistant

1 week ago

Shah Alam, Malaysia Lendlease Development Malaysia Sdn Bhd Full time

**Responsibilities**:

- Customer Service Assistant - Setia City Mall
- If you are looking for an exciting role that works closely with a dynamic team and offers growth opportunities, this is the role for you.
- Customer Service Assistant is responsible for attending to inquiries/feedback/requests/complaints from shoppers and tenants tactfully and in a timely manner. Your role includes but not limited to:

- Communication with shoppers and tenants in person or via phone call.
- Ensuring all customer facilities such as strollers and wheelchairs are in good working condition and maintained at high standard of cleanliness
- Conducting internal daily floor checks including tenant opening and closing hour.
- Taxi queue monitoring to ensuring compliance to the mall rules and regulations.
- Attending to emergencies and responding according to the center Standard Operating Procedure
- Concierge desk administration duties
- Work closely with other departments to ensure smooth daily operations of the mall
- Assist in mall marketing events and campaigns such as handling gift redemption, lucky draws, contest forms etc.
- Essential to this role is experience in customer service with an approachable and friendly demeanor. Excellent proficiency in English is a must have skill for this role. You must be able to work on weekend and public holidays.
- We create award-winning urban precincts, new communities, retail precincts, and workplaces to the highest sustainability standards. We are also privileged to create essential civic and social infrastructure including state-of-the-art hospitals, universities and stadiums around the world.
- Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people. Inclusion sets us all up for success.- To find out more about us and to explore all other opportunities visit ****Benefits**:

- EPF
- SOCSO
- Annual Leave

  • Customer Relations Assistant

    2 weeks ago

    Shah Alam, Selangor, Malaysia Bright Property Service (M) Sdn Bhd Full time 24,000 - 36,000 per year

    This Project is located at Lake Point Club, Setia Alam Impian, Shah AlamKey Responsibilities:1. Customer Relations & Frontline SupportServe as the first point of contact for walk-in, phone, and online inquiries.Provide professional, friendly service to clients and members.Handle customer feedback and resolve issues promptly to ensure high satisfaction.2....

  • Customer Service Assistant

    2 weeks ago

    Shah Alam, Selangor, Malaysia KHATAM FESTIVE APPAREL SDN BHD Full time 20,000 - 24,000 per year

    Job SummaryWe are looking for a Customer Service Assistant who is friendly, confident, and willing to learn. The role involves helping customers with their questions, feedback, or issues through email, social media, or phone. If you enjoy communicating with people and have basic computer skills, this job is a great fit for you.Job DescriptionProvide friendly...

  • Customer Service Assistant

    2 days ago

    Shah Alam, Malaysia Zuellig Pharma Full time

    **JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

  • Customer Service Assistant

    4 days ago

    Shah Alam, Malaysia Tranz Alliance (M) Sdn Bhd Full time

    We are looking for a friendly, motivated, and reliable Customer Service Assistant to join our team. In this role, you will serve as the primary liaison between our valued customer (Haleon), internal operations, transport, freight forwarders and warehouse functions. Your primary goal is to manage all customer-facing operations by delivering timely support and...

  • Customer Service Assistant

    2 hours ago

    Shah Alam, Malaysia Bayu Somerset Sdn Bhd Full time

    **Job Title**: Customer Service Assistant / Executive **Company**: Bayu Somerset Sdn. Bhd. **Location**: Bukit Jelutong, Shah Alam **Employment Type**: Full-Time **Salary**: RM1,700 - RM2,000 **Key Responsibilities** - Provide product information, assist with orders, and manage returns or exchanges. - Ensure all customer requests are followed up and...

  • Malaysia - Regional Service Centre, Executive

    2 days ago

    Shah Alam, Selangor, Malaysia Inchcape Shipping Service Full time 40,000 - 60,000 per year

    Who are Inchcape?At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.Inchcape combines its worldwide infrastructure with local expertise through our global network...

  • Malaysia - IT Service Desk Analyst

    2 days ago

    Shah Alam, Selangor, Malaysia Inchcape Shipping Service Full time 40,000 - 80,000 per year

    Who we are?At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our...

  • Customer Service Assistant

    2 hours ago

    Shah Alam, Malaysia KHATAM FESTIVE APPAREL SDN BHD Full time

    **Job Summary** - Provide friendly and helpful service to all customers. - Give correct information about products, services, and promotions. - Record and update customer details and issues properly. - Follow up to make sure customer problems are solved. - Inform the supervisor or related department if the issue needs further attention. - Collect customer...

  • Customer Service Assistant/executive

    1 week ago

    Shah Alam, Malaysia FMX (M) SDN BHD Full time

    The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

  • Customer Service

    7 days ago

    Shah Alam, Malaysia Jovian Apparel Sdn Bhd Full time

    Understand Company’s branding and corporate guideline to maintain good reputation of the brand towards customers. - To answer and assist all type of customer’s inquiry from all the communication platform such as: - Whatsapp - Direct Message on Social Media - Phone Call - Telegram - To fully handle Jovian RTW Inquires following the guideline and...