Bank Customer Service Representatives

7 days ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn. Bhd. Full time

Position: Customer Service Representative (6 months contract)
Location: Jalan Raja Laut & Jalan Ampang
Operation Shift: 8 AM to 11 PM (9 hours per shift including break)
: 8AM - 5PM / 2PM - 11PM
: 5 working days, 2 off days

Benefit : EPF / Socso / Annual Leave / Medical Leave
Term of Contract : 6 months (renewable based on performance)

Start date: 6th January 2025

**Job Description**:

- Utilize effective problem-solving and decision-making skills to assist customers with their inquiries.
- Collaborate with your immediate manager to motivate the team and monitor performance.
- Mentor and guide associates to enhance their individual performance.
- Consistently meet and exceed individual and team performance targets with mínimal direct supervision.
- Prioritize client needs while delivering an exceptional customer experience, with performance measured using specific metrics.

Interview:

- Face to face interview with Hiring Manager

**Job Type**: Contract
Contract length: 6 months

Pay: RM2,600.00 - RM3,000.00 per month

Schedule:

- Rotational shift

Application Question(s):

- Highest education?
- Years of experience in customer service/ contact centre?
- Notice period/ Are you an immediate joiner?
- Phone number to contact?



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