Outlet Supervisor

6 days ago

Kuala Lumpur, Malaysia SRIVIJAYA SDN BHD Full time

**Cold Stone Creamery** is looking for fresh faces to join our team and deliver The Ultimate Ice Cream Experience TM to our customer.

The job offer many **perks **such as performance **incentive, insurance**, training for **career growth** and of course **lots of ice cream**.

Suitable for those who love to have **fun, energetic** and **passionate** in making others day better with ice cream.

**A) Responsibility**
- Delegate duties and responsibilities to subordinates
- Ensure that food and beverage are served promptly and accurately
- Be hands-on during busy periods
- Monitor the crew member that uses equipment, to handle with care
- Ensure proper cashiering procedures are adhered to
- Handle customers’ complaints
- Provide on-the-job training to crew members and assist them
- Study, evaluate operation/procedures and suggest improvements to the manager
- Assist in providing orientation for newly recruited crew members
- Supervise and assist the manager in his duties and to act in his capacity during his absence
- Place requisitions for outlet’s supplies
- Update and sent log book to accounts/HQ weekly
- Maintain a high standard of personal appearance and hygiene at all times
- Provide a courteous and professional service at all times
- To assist Outlet Manager on day to day operations
- Carry out ad-hoc duties assigned by manager from time to time

**B) Requirements**

1. **Hiring is immediate** (Kemasukan Segera)

2. At least 2 Year(s) of working experience in the related field is required for this position.

4. Good command of both written and spoken English and Malay

5. Good interpersonal skills, energetic and willing to learn new knowledge

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental Pay:

- Overtime pay

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