Customer Service Executive

1 day ago


Johor Bahru, Malaysia Constamarie Logistics Sdn Bhd Full time

_**Job Description**_
- Communicate with clients to understand their shipping needs
- Check & advice sailing schedule and place a booking with carriers to meet customers requirement.
- Prepare export documentation and ensure all documents comply with international trade regulations and clients requirements.
- Coordinate with shipping lines, airlines, truckers, haulage and other logistics providers to arrange the transportation of goods.
- Works with customs agent to clear shipments through customs.
- Resolve any issues that arise during the shipping process.
- Negotiate rats with carriers and other service providers to obtain the best pricing.
- Prepare and provide quotation to customers.
- Performs and-hoc duties as assigned from time to time by superior or HOD.
- **Requirement**_
- Minimum 3 years experience in logistics, shipping lines or freight forwarder industries.
- Computer literate.
- Good command of both written and spoken English and Bahasa Malaysia.
- Strong organization skills, attention to detail and problem-solving skills.
- Effective verbal & written communication skills.
- Flexibility to adapt to the changing priorities and work in a dynamic environment.
- Understanding of international shipping regulations, customs procedures and trade compliance requirements.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM5,500.00 per month

Work Location: In person


  • Customer Service

    2 weeks ago


    Johor Bahru, Malaysia Customer Connect Malaysia Coway Full time

    _**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Customer Service Internship** **Responsibility** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for...


  • Johor Bahru, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    **Responsibilities**: - Ensure the preparation of quotation time basis with sufficient details and follow up. - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters. - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond...


  • Johor Bahru, Malaysia Herlo Consultancy Sdn Bhd Full time

    **Hiring Customer Service Executive** **High Pay, RM2500 to RM3000 + EPF + SOSCO + EIS** **Your Benefits**: - Guarantee Annual Bonus - Attendance Bonus - Free Season Parking - Dental & Eyewear Benefits - Team & Company Gatherings - Peer to Peer Recognition Scheme **Testimonial From Employee**: “Enjoyable and a place for young people to grow” - from...


  • Johor Bahru, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Call Center Customer Service Bahasa english Inbound BPO BPO Voice Process International Call Centre inbound calls BPO Skills BPO Operations Call Centre skills BPO...


  • Johor Bahru, Malaysia Jubin BMS (1990) Sdn Bhd Full time

    We are looking for Customer Service Executive this role require to work 5.5 day work per week (alternate Saturday off) Based at Tebrau **Responsibilities**: - Coordinate with customers for delivery schedule, delivery to ensure customer satisfaction. - Perform daily general sales and administrative work and maintain an organized filing system. -...

  • Customer Service

    1 day ago


    Johor Bahru, Malaysia Nanmar Motor Service Sdn Bhd Full time

    As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...