Customer Service Executive

3 days ago

Johor Bahru, Malaysia Herlo Consultancy Sdn Bhd Full time

**Hiring Customer Service Executive**

**High Pay, RM2500 to RM3000 + EPF + SOSCO + EIS**

**Your Benefits**:

- Guarantee Annual Bonus
- Attendance Bonus
- Free Season Parking
- Dental & Eyewear Benefits
- Team & Company Gatherings
- Peer to Peer Recognition Scheme
**Testimonial From Employee**:
“Enjoyable and a place for young people to grow” - from Sales Personnel

“Very driven and motivated environment” - from Customer Service Executive

“Not your typical company” - from Marketing Executive

**So what will you be doing?**
- Handle incoming and outgoing customer service calls
- Data entry and administrative task
- Handle ad hoc tasks and assist colleagues time by time
- You will need to go through a training before starting to engage with customers.
**We do have a few job requirements that we will love to be upfront with you,**
- Have basic knowledge on how to use outlook, google sheets, and excel
- Computer literacy skills.
- Good administrative skills
- Good attention to details
- Most importantly customer service oriented
- Able to speak in English and Mandarin (As you need to communicate with customers who are only able to speak in Mandarin only)
If you have read till now, and believe that the above describes you. What are you waiting for, your career is awaiting you

Work Remotely
- Temporarily due to COVID-19

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Vision insurance
- Work from home
Schedule:

- Rotational shift
- Weekend jobs
Supplemental Pay:

- Attendance bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- STM/STPM (preferred)
**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

  • Customer Service

    5 days ago

    Johor Bahru, Malaysia Customer Connect Malaysia Coway Full time

    _**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...

  • Customer Service Executive

    3 days ago

    Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

  • Customer Service Team Leader

    2 weeks ago

    Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    **Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

  • Customer Service Officer

    2 weeks ago

    Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

  • Customer Service Consultant

    2 weeks ago

    Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    **_Responsibility_** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for all products are in...

  • Customer Service Consultant

    1 week ago

    Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time

    **Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

  • Customer Service Executive

    1 day ago

    Johor Bahru, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Call Center Customer Service Bahasa english Inbound BPO BPO Voice Process International Call Centre inbound calls BPO Skills BPO Operations Call Centre skills BPO...

  • Customer Service Executive

    7 days ago

    Johor Bahru, Malaysia Go-Get Data Consultancy Full time

    Job Description: Customer Service Executive Position: Customer Service Executive (Fluent in Traditional Mandarin & English) Location: Johor Bahru & Ara Damansara Project: E-Hailing & Deliveries Service Date of Joining: 16th December 2024 Key Responsibilities: Provide exceptional customer service and ensure accurate, clear information is provided to exceed...

  • Customer Service Executive

    2 weeks ago

    Johor Bahru, Johor, Malaysia Arvion Services Full time 80,000 - 160,000 per year

    Job Overview: Join a dynamic team as a Customer Service Executive, where you'll be the first point of contact for clients, providing timely support and solutions through calls, chats, and emails. This role offers excellent career growth opportunities and comprehensive training to help you succeed in a fast-paced service environment. What will you do:Process...

  • Customer Service Executive

    5 days ago

    Johor Bahru, Malaysia JES Shared Services Centre Full time

    **Job Summary**: We are looking for a proactive and customer-centric individual to join our team as a Customer Service Executive. You will be the first point of contact for our customers, providing support related to cryptocurrency transactions, and crypto-linked products. Your role will be essential in ensuring a seamless experience for our...