Customer Service Executive
1 week ago
**LOCATION**:
- KL Sentral
**JOB SCOPE**:
- Need to work in a team to achieve the required KPI elements and SLA.
- Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources.
- Taking ownership to solve challenges faced by customers and clients' partners.
- Exceeding customer expectation in terms of customer service & accurate information.
**REQUIREMENTS**:
- Excellent in English & Mandarin / Cantonese communication (verbal & written) skills.
- SPM and above or equivalent.
- Minimum 6 months of experience in a call center environment will be an added advantage.
- Age: Below 40 y/o
**Job Types**: Full-time, Permanent
**Salary**: RM3,600.00 - RM4,000.00 per month
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
**Education**:
- STM/STPM (preferred)
**Language**:
- Mandarin (preferred)
- Cantonese (preferred)
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