Customer Service 5 Days Working Day Binjai Klcc Zw

1 week ago


Kuala Lumpur, Malaysia Nala Groups Full time

**Job ID: 34130 ZW - C(A40)**

Position : Customer Service X 5 PAXS

Salary Range : RM1,500 - RM3,000 (Depend Experience)

Working Hours : Routine Shift (9hrs per day)

Working Day : 5days working days

Working area : Binjai 8 KLCC

**_ Company Background: Online Furniture Seller (China company)_**
- To provide assistance and support for incoming queries.- Meet personal/customer service team sales targets and call handling quotas-
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution-
- Keep records of customer interactions, process customer accounts and file documents-
- Follow communication procedures, guidelines and policies-
- Take the extra mile to engage customers- Responsible to undertake special duties which may assign by Superior.

**Requirements**:

- Good Interpersonal skills & Team Player
- Able to type & speak fluent in Mandarin & English
- Able to work overtime, weekends or public holidays if required.

**Benefit**:

- Medical leave : 14 days
- OT Paid
- Shift Allowance
- Annual Leave
- Dinner provided for those who work in night shift
- EPF,SOCSO, EIS



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