Customer Service 5 Days Working Day Binjai Klcc Zw
1 week ago
Job ID: 34130 ZW - C(A40)
**_Position : Customer Service X 5 PAXS _**
**_Basic Salary : RM1,500 - RM3,000 (Depend Experience)_**
**_Working Hours : Routine Shift (9hrs per day)_**
**_Working Day : 5days working days_**
**_Working area : Binjai 8 KLCC_**
**_Company Background: Online Furniture Seller (China company) _**
**Job Description**:
- To provide assistance and support for incoming queries.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Responsible to undertake special duties which may assign by Superior.
**Requirements**:
- Good Interpersonal skills & Team Player
- Able to type & speak fluent in Mandarin & English
- Able to work overtime, weekends or public holidays if required.
**Benefit**:
- Medical leave : 14 days
- OT Paid
- Shift Allowance
- Annual Leave
- Dinner provided for those who work in night shift
- EPF,SOCSO, EIS
For those who keen to apply, kindly Whatsapp Zwei : wa.me/0 111146 1719
**Job Types**: Full-time, Fresh graduate
**Salary**: RM1,500.00 - RM3,000.00 per month
**Benefits**:
- Flexible schedule
- Meal allowance
- Meal provided
Schedule:
- Fixed shift
- Flexible hours
- Holidays
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
**Education**:
- STM/STPM (required)
**Language**:
- Mandarin (required)
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