Customer Service Officer

1 week ago


Senai, Malaysia MINDE Group Full time

We are looking for:
Customer Service Officer

Industry:EMS

Location:Senai, Johor

**Job Description**:

- Lead and manage the customer service team.
- Build and maintain client relationships.
- Coordinate with internal teams for timely delivery.
- Monitor KPIs and improve team performance.
- Handle escalated issues and provide feedback to management.
- Train and mentor junior team members.

Job Requirements:

- Diploma/Degree in Business Administration or related field.
- 4-6 years in customer service (manufacturing/industrial preferred).
- Strong leadership, problem-solving, and communication skills.
- Familiar with CRM software.

Thank you.

Please send me your resume or you can refer someone to me.

Minde Group (Recruitment Company)

Pay: RM4,000.00 - RM5,000.00 per month

Schedule:

- Monday to Friday

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



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