Customer Service Officer
1 week ago
We are looking for:
Customer Service Officer
Industry:EMS
Location:Senai, Johor
**Job Description**:
- Lead and manage the customer service team.
- Build and maintain client relationships.
- Coordinate with internal teams for timely delivery.
- Monitor KPIs and improve team performance.
- Handle escalated issues and provide feedback to management.
- Train and mentor junior team members.
Job Requirements:
- Diploma/Degree in Business Administration or related field.
- 4-6 years in customer service (manufacturing/industrial preferred).
- Strong leadership, problem-solving, and communication skills.
- Familiar with CRM software.
Thank you.
Please send me your resume or you can refer someone to me.
Minde Group (Recruitment Company)
Pay: RM4,000.00 - RM5,000.00 per month
Schedule:
- Monday to Friday
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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