Customer Service Officer

We are looking for: Customer Service Officer Industry:EMS Location:Senai, Johor **Job Description**: - Lead and manage the customer service team. - Build and maintain client relationships. - Coordinate with internal teams for timely delivery. - Monitor KPIs and improve team performance. - Handle escalated issues and provide feedback to management. -...

We are looking for: Customer Service Officer Industry: Manufacturer Location: Senai, Johor Job description: - Responsible to deal with customer’s order and liaise with production department for order fulfilment; - Responsible to liaise with forwarders arrange shipment and prepare necessary documents for incoming & outgoing shipment; - Responsible...

**Job description** **Warehouse Customer Service Officer** **Senai, Johor** **What does a Warehouse Customer Service Officer job description include?** - Maintains receiving, warehousing, and distribution operation by initiating coordinating, and enforcing program, operational and personal policies and procedures. - Complies with federal, state, and local...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

Job description: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Providing feedback on the efficiency of the customer service process. Pay: RM3,500.00 - RM4,300.00 per month Schedule: - Monday to Friday Supplemental pay types: - Overtime pay -...

Ensure accurate data entry into the system. - Managing incoming calls, general queries, after sales customer service. - To assist daily administrative tasks **Job Requirement**: - Staff will need to work at Malaysia Office - Diploma / Bachelor Degree (Can match our English level requirement) - Proficient in English and Mandarin Language, Writing, Reading -...

**Responsibilities**: - 1. deal with customer’s order and liaise with production department for order fulfilment; - 2. Responsible to liaise with forwarders arrange shipment and prepare necessary documents - for incoming & outgoing shipment; - 3. Prepare delivery order for finished parts to be delivered to our customers; - 4. Co-ordinate with the...

Managing business relationship with customer, smooth communication skill for both internal/external tasks. - Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. - Responsible for sales order processing and sales planning. - Liaise with Production Department about customers 'orders and handling shipment delivery. -...

Job Description: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...

**Responsibilities**: - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling...