Recovery Officer

Monitor and follow up on delinquent accounts to ensure timely recovery of outstanding loans.Conduct client visits, phone calls, and correspondence to negotiate repayment arrangements.Collaborate with credit, legal, and branch teams to resolve repayment challenges.Ensure all recovery activities comply with regulatory and company standards.

**Full job description** **JOB RESPONSIBILITY: - ** - Perform daily outbound calls to remind customers & follow up on overdue payments. - Efficiently recover customer's debts promptly - Efficiently follow up on all files includes 'promise to pay files'/ 'broken promises to pay files' - Work with customers to solve payment problems / make workable repayment...

The Credit Recovery Officer is responsible for managing the recovery of overdue payments from customers, maintaining low levels of non-performing loans (NPLs), and ensuring that all recovery processes adhere to regulatory and internal guidelines. The officer acts as a liaison between the institution and the borrower to negotiate payment plans, restructure...

**Position**: Recovery Officer **Location**: Maluri, Kuala Lumpur **Salary**: RM2,500 - RM3,000 + Transport Allowance up to RM200 + OT Allowance **Working Hours**: Monday - Friday (9:00 AM - 6:00 PM) + OT if needed **Responsibilities**: **Field Visits & Information Gathering** - Visit residential and commercial premises to collect relevant information -...

**Overview** We are looking for a reliable and hardworking Credit Recovery Officer who will be responsible for providing support to the licensed administration with particular emphasis on revenue collection. This position liaises directly with our customers (debtors) via telephone calls to negotiate outstanding payments and initiate other necessary recovery...

**Overview** We are looking for a reliable and hardworking Credit Recovery Officer who will be responsible for providing support to the licensed administration with particular emphasis on revenue collection. This position liaises directly with our customers (debtors) via telephone calls to negotiate outstanding payments and initiate other necessary recovery...

Job description:Department | Team :Collections | Tele-CollectionsReporting to :Operations ManagerLevel :StaffLocation : Kuala Lumpur | MalaysiaEmployment type : Full TimeSalary range : Based on company salary system of Operations staffTentative Start-date : December 2025Confidentiality ObligationsThe Employee is liable for keeping the confidentiality of all...

To deal with customers Handle recovery We provide credit recovery services for clients to reduce overheads and increase revenue by absorbing all recovery costs. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Why do we need you:Because every overdue account is a story—one that requires patience, tact, and empathy toresolve. We need someone who sees people, not just balances. Someone who can speak withclarity, act with integrity, and help recover more than just numbers.What you'll do:To visit houses /commercial premises and collect relevant information.To obtain...

RECOVERY OFFICER POSITION JOB DESCRIPTIONS 1. To call and follow up with customers on their outstanding payments. 2. To negotiate favorable payment arrangements for settlement of outstanding debts. 3. To assist customers with any existing disputes to enable them to make full settlements. 4. To be able to analyze accounts logically. 5. Other ad hoc...