credit recovery officer

Monitor and follow up on delinquent accounts to ensure timely recovery of outstanding loans.Conduct client visits, phone calls, and correspondence to negotiate repayment arrangements.Collaborate with credit, legal, and branch teams to resolve repayment challenges.Ensure all recovery activities comply with regulatory and company standards.

Job description:Department | Team :Collections | Tele-CollectionsReporting to :Operations ManagerLevel :StaffLocation : Kuala Lumpur | MalaysiaEmployment type : Full TimeSalary range : Based on company salary system of Operations staffTentative Start-date : December 2025Confidentiality ObligationsThe Employee is liable for keeping the confidentiality of all...

Job ResponsibilitiesPerform outbound call to notify customers of delinquent account regarding outstanding and overdue payment.Negotiate with customers to make workable repayment arrangement.Explain and clarify with customers on non-payment issues.Follow up calls with customers.Responsible for keeping records of collection and status of accounts.Job...

Company DescriptionBRIGHTEN DEBT MANAGEMENT AGENCY SDN BHD is an agile debt management agency based in Bangsar South with over 2 decades of industrial experience. Formed in the late 90's, the company continuously overcomes increasingly complex debt-recovery challenges in the corporate world. By combining fresh perspectives and seasoned expertise, the agency...

Job Description:Job responsibilities:Perform outbound call to notify customers of delinquent account regardingoutstanding and overdue payment.Negotiate with customers to make workable repayment arrangement.Explain and clarify with customers on non-payment issues.Follow up calls with customers.Responsible for keeping records of collection and status of...

Responsibilities:Debt Recovery & Negotiation: Contact customers, negotiate repayment plans, and ensure timely collections.Account Analysis: Review delinquent/high-risk accounts, prepare reports, and recommend resolutions.Customer Records & Documentation: Update contact details, maintain accurate records, and document all interactions.Customer Engagement:...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...

RequirementsGood in Bahasa Malaysia conversational skills.Possess SPM and above or equivalent (candidate with related experience without SPM also acceptable).Minimum 2 years of experiences in the collection field.Strong communication and negotiation skills.Candidates from Banking and Finance experience are encouraged to apply.Willing to learn and earnAge...

About the roleThis role is responsible for the overall strategy, leadership, and operational management of the retail collection and recovery function, in ensuring maximum debt recovery, minimisation of credit losses, and strict adherence to regulatory and ethical standards across the retail loan portfolio.What will you do:To manage Retail Collections...

Why do we need you:We need someone who sees beyond the numbers. You combine precision, insight, and integrityto assess risk, protect our business, and enable responsible expansion. With you on the team,our assessments become sharper, our operations safer, and our partnerships stronger.What you'll do:• Perform and responsible for credit analysis on customer...