Recovery Officer

15 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia JCL Credit Leasing Sdn Bhd Full time

Why do we need you:

Because every overdue account is a story—one that requires patience, tact, and empathy to

resolve. We need someone who sees people, not just balances. Someone who can speak with

clarity, act with integrity, and help recover more than just numbers.

What you'll do:

  • To visit houses /commercial premises and collect relevant information.

  • To obtain new information from the visiting effort (e.g. new contact number/ new addresses)

  • To assist collection team's arrangement with customer when required.

  • Involved for outstation in collection arrangement with client
  • Create plans and strategies to obtain results
  • Close monitoring and follow up of delinquent of each bucket.
  • Provide favourable solution to customer
  • Performs other duties as assigned

What we're looking for:

  • Candidate must possess at least Sijil Pelajaran Malaysia (SPM).
  • Willing to work in Penang Branch
  • Experience in credit recovery will be an added advantage.
  • Excellent communication and negotiation skills.
  • Comfortable working with targets
  • Able to communicate in Bahasa Malaysia & English
  • Good in Microsoft Office applications including Excel, Word, and Outlook.
  • Able to work independently with minimal supervision.
  • Able to work immediately.

Bonus points:

  • Consistent achievement of recovery target
  • Multilingual communication ability
  • Fresh Graduates are encouraged to apply (starting salary: RM3,000)

Staff Benefits:

  • Annual Medical Check-up (Leader & Above)
  • Annual Medical Checkup (Staff work more than 1 year and aged above 30 years)
  • Housing Allowance
  • Education Benefits
  • Medical Life and Accident Insurance for all staff
  • Position Allowance (Instructor and Leader)
  • Birth Allowance
  • Loyalty Award
  • Cleaning and Good Attendance Award
  • Team Entertainment Allowance
  • Bereavement Allowance
  • Field Visit Allowance
  • Accommodation Allowance (for Visit)

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