Customer-service-officer

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...

Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...

Attend to customer phone enquiries and complaints, provide appropriate solutions and alternatives; follow up to ensure resolution - Maintain a positive, empathetic, and professional attitude to ensure customer satisfaction - Keep records of customer interactions, transactions, comments, and complaints **Requirements**: - Strong communication skills, with...

**Responsibilities**: - To communicate and brief customer on the overall procedures of Work Permit Renewal. - To responsible in end to end deliverable of PL (KS) Work Permit renewal upon assigned Company/ROC. - To review and feedback immediately on special cases, providing consultation and solution on problematic issues pertaining to immigration services...

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Mandarin Must be fluent in speaking both Mandarin and English - Target :ASAP, July Salry: RM3000 to 3300 (Basic depending on the experience) + 300 RM Language allowance...

**Key responsibilities**: Reporting to the Office Manager, your role will be varied include: - Generating reports for customers, vendor and management through internal systems as well as EXCEL - Extensive data entry and data management that requires accuracy to their internal systems - Managing and cross-checking customer data - Providing back up support to...

**Job Title**: Duty Officer FOCA **Reports To**: Duty Manager FOCA **Department**: GH - Passenger Services **Role Purpose**: Handling FOCA daily operation at check in counter and departure gate as per SLA **Key Accountability**: Provide highest customer service standards to FOCA Compliance to customer airlines's safety,security & regulatory...

Job Descriptions - To attend to customers' complaints /feedback and to ensure the complaints are resolved professionally in compliance with company service standard - Provide customer with accurate and precise product & service information. - To assist Supervisors as necessary to check all bus trip daily. - Record and update all the necessary information as...