Customer Service Officer

3 days ago

Kuala Lumpur, Malaysia Samsung Authorized Service Center Full time

**Customer Service Representative**
**Samsung Authorized Service Center (One Mobile Care SDN BHD)**
**The Garden Mall, Mid Valley City, KL**

**Responsibilities**.
- Handle issues regarding client complaints and other matters.
- Works with supervisors in other departments on updating information and procedures
- Handle customer inquiries and feedback.
- Provide accurate, valid and complete information by using the right method or tools.
- Follow communication procedures, guidelines and policies
- Other ad-hoc admin duties.
**Requirement**
- Availability to work shift hours, including weekends and holidays
- Ability to work under daily and/or weekly deadlines, in a fast-changing work environment
- Ability to multitask and deal with customer-driven interruptions
- Experience in customer service is a huge advantages
**Working Location**:
Samsung Authorized Service Center (One Mobile Care SDN BHD)
- The Garden Mall.
Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

**Salary Range**:RM1500 - RM2500

**Benefits**
- Permanent Job (no contract)
- EPF | SOCSO | SIP
- OT Claim
- Annual Leave
- Medical claim
- and more.

**Job Types**: Full-time, Permanent

**Salary**: RM1,500.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
Schedule:

- Day shift
- Early shift
Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
Application Question(s):

- Are you ready to work on rotational shift hour?
- Are you ready to work on weekend/public holiday?

  • Telemarketer / Customer Service

    6 days ago

    Kuala Lumpur, Malaysia Bank Call Center Customer Service Full time

    **Responsibilities**: - RM500 - to - RM5000Benefits

  • Customer Service Executive

    24 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time 40,000 - 60,000 per year

    Company DescriptionAEON Credit Service (M) Berhad (AEON Credit), established in 1996, is a prominent financial services provider in Malaysia. The company offers diverse services such as Credit and Prepaid Cards, AEON Wallet, Easy Payment schemes, Motor Vehicle Hire Purchase Financing, Personal Financing, and insurance brokerage through its subsidiary, AEON...

  • Customer Service Officer

    6 days ago

    Kuala Lumpur, Malaysia coty Full time

    CUSTOMER SERVICE OFFICER (SOUTH EAST ASIA & ANZ), MALAYSIA The role of the Customer Service Officer is to drive the daily operations of the South East Asia Business Unit, which comprises of the following countries - Singapore, Malaysia, Thailand, Hong Kong, as well as the Australia & New Zealand Business Unit for Luxury and Consumer Beauty...

  • Customer Service Officer

    22 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Straits Financial Group Full time $30,000 - $60,000 per year

    Customer Service and Operations OfficerKuala Lumpur, MalaysiaHeadquartered in Singapore with presence in the United States and Indonesia, Straits Financial serves as the financial services arm of the CWT Group, a global leading provider of integrated logistics and financial services. We provide a fully-integrated service for our clients to access the...

  • Customer Service Officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Magnum 4D Berhad Full time 30,000 - 60,000 per year

    Job Description: We are seeking a dedicated and enthusiastic Customer Service Officer to join our call center team. As a Customer Service Officer, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information with professionalism and efficiency. Your role is crucial in ensuring our customers...

  • Customer Service Officer

    3 days ago

    Kuala Lumpur, Malaysia LA HOLIDAYS TRAVEL & TOUR SDN BHD Full time

    Job Descriptions - To attend to customers' complaints /feedback and to ensure the complaints are resolved professionally in compliance with company service standard - Provide customer with accurate and precise product & service information. - To assist Supervisors as necessary to check all bus trip daily. - Record and update all the necessary information as...

  • Customer Service Officer

    24 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Redzgroup Pte Ltd Full time 24,000 - 192,000 per year

    Job Title: Customer Service OfficerJob Level: SupervisoryDepartment: Operations Department - SalonRate: RM /month and RM 12-16/hourLocation: Mont Kiara, Kuala Lumpur, MalaysiaOverall Job Objectives:The Customer Service Officer is responsible for overseeing the daily operations of the customer service team, ensuring exceptional service delivery, and leading...

  • Manager - Customer Service Operation

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Pinnacle Business Service Full time 80,000 - 120,000 per year

    Company DescriptionFounded in 2020, Tribe Business Services Sdn Bhd emerged with a vision to offer outsourcing services while nurturing a work environment enriched with cultural heritage. Specializing in diverse services, including customer support, IT services, and content moderation, Tribe serves both startups and Fortune 500 companies with bespoke...

  • Customer Service Officer

    24 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia INITIA Group SG Full time 2,000 - 3,500 per year

    Job Title: Customer Service OfficerJob Level: SupervisoryDepartment: Operations Department - SalonRate: RM /month and RM 12-16/hourLocation: Mont Kiara, Kuala Lumpur, MalaysiaOverall Job Objectives:The Customer Service Officer is responsible for overseeing the daily operations of the customer service team, ensuring exceptional service delivery, and leading...

  • Customer Service Officer

    24 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Asia Global Advisory Full time 20,000 - 30,000 per year

    AGA is assisting our client, a leading integrated healthcare network in Singapore, renowned for its world-class hospitals and dedication to delivering exceptional patient care. Committed to advancing medical innovation and clinical excellence, the network provides a comprehensive range of healthcare services, earning a reputation as one of the country's most...