Junior Customer Live Chat Support

7 days ago


Remote, Malaysia Trinity Workforce Solution (M) Sdn Bhd Full time

**Fully Work from Home (Preferably Chinese)**

**Salary range : RM 3,500 - RM 4,200 | Annual Leaves + Medical Leaves + EPF/SOCSO**

**Benefits : 6 month of bonus (Company + Performance bonus) | Quarterly Incentive | 13th of bonus | Vacation reimbursement**
- **Key Responsibilities**:_

2. Provide products information to customer.

3. Gather customer feedback & provide suggestions on improving customer service process & experience to superior.

4.Maintain positive, responsible, empathetic and professional attitude to manage customer satisfaction.
- **Requirements**:_

1. No gender restrictions, preferably 21-28 years old.

2.SPM level & above, trilingual in English, Chinese & Malay (verbal, written & read).

3.Minimun 1 years working experiences in any customer service role.

4.Basic computer skill: Gsuite. Microsoft.

5.High stress tolerance & problem-solving skill.

6.Own PC/Laptop with spec 8GB RAM above & I5 Core or AMD Ryzen 5 above with 80mbps internet speed for work.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,200.00 per month

**Benefits**:

- Professional development
- Work from home

Schedule:

- Day shift
- Early shift
- Night shift
- Weekend jobs

Supplemental Pay:

- Commission pay
- Performance bonus

Application Question(s):

- Do you have experience as a Customer Service Live Chat before ?

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Chinese (required)
- Mandarin (required)



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