Human Resource Manager

**Duties and Responsibilities**:

- Lead and manage the HR team across three properties; delegate responsibilities based on team members’ strengths.
- Plan, monitor, and evaluate daily HR operations, including conducting weekly team briefings and managing a live task-tracking system.
- Ensure alignment between HR activities and property-wide operational goals; coordinate closely with HQ and senior leadership.
- Act as the key liaison between site operations and HQ HR on staffing proposals, employee relations, and strategic planning.
- Oversee end-to-end recruitment processes, from manpower planning, job posting, and interviewing to onboarding and exit coordination.
- Conduct interviews for managerial and key roles; ensure the HR team uses standardized interview tools for all levels.
- Maintain a proactive talent pipeline and coordinate with universities and institutions for internship placements.
- Forecast manpower requirements based on turnover trends, business expansion, and seasonal needs.
- Design and implement a comprehensive onboarding journey, including orientation programs, facility tours, interdepartmental introductions, and cultural integration.
- Introduce recognition initiatives to foster positive employee integration.
- Plan and execute monthly employee engagement activities, including sports tournaments, festive events, and team-building exercises within set budgets.
- Implement and manage a staff feedback system to gauge satisfaction and drive engagement initiatives.
- Promote a culture of belonging by organizing morale-boosting initiatives and setting up communal game/rest areas.
- Manage HR documentation including offer letters, employment contracts, confirmation and promotion letters, warning notices, and exit formalities.
- Update, enforce, and socialize HR policies, SOPs, and property-specific staff rules and guidelines.
- Collaborate with HQ and legal when needed to ensure compliance with regulatory and internal standards.
- Oversee attendance and leave tracking for 300+ staff; verify OT records and approve time-related data for payroll.
- Use SAP HR system for monthly payroll processing and shift uploads.
- Address and resolve employee queries related to claims, attendance, leave, and salary issues.
- Oversee all aspects of staff accommodation including safety, cleanliness, capacity planning, and dispute resolution.
- Coordinate maintenance, upgrades, and inspections of staff hostels; implement SOPs and a monthly evaluation system to encourage resident responsibility.
- Design and manage the annual HR budget, covering recruitment, training, employee incentives, housing, meals, and welfare.
- Monitor monthly headcount trends to forecast costs for food, accommodation, transport, and benefits.
- Propose and implement cost-effective improvements and a performance-based monthly incentive scheme tied to business KPIs.
- Evaluate market rates for training programs and staff benefits to ensure budget efficiency and competitiveness.
- Maintain and oversee an internal cloud-based HR document storage system.
- Perform regular document audits and enforce version control to ensure consistency and compliance.

**PREREQUISITES**:

- Bachelor’s Degree or Professional Degree in Human Resources Management or equivalent.
- Minimum eight (8) years managerial experience in HR field.
- Possess good knowledge and experience in local government law, rules and regulations.
- Essential knowledge and experience in HR practices and policies.
- Proficiency in Microsoft Office Applications and HR Systems.
- Good communication skills in English, Bahasa Malaysia and Mandarin.
- Good interpersonal, team player, planning, organization, problem solving and leadership skills.
- Good grooming standards.

Pay: RM6,500.00 - RM8,000.00 per month

**Benefits**:

- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Fixed shift
- Monday to Friday
- On call

Supplemental Pay:

- Attendance bonus
- Yearly bonus

**Experience**:

- Human resources: 8 years (required)

**Language**:

- Mandarin (required)

Work Location: In person