Customer Service Associate

**Responsibilities** - Handle customer complaints - Provide appropriate solutions and alternatives within the time limits - Keep records of customer interactions - Process customer accounts and file documents - Follow communication procedures, guidelines and policies - Identify and assess customers’ needs to achieve satisfaction **Requirements**: -...

**UBASE Asia Sdn Bhd** is a subsidiary of **UBASE, Inc.**, a leading business process outsourcing (BPO) company based in South Korea. UBASE Asia is known for delivering exceptional customer and business process management solutions, serving as an integral part of its parent company’s global network. With a strong commitment to innovation, operational...

**UBASE Asia Sdn Bhd** is a subsidiary of **UBASE, Inc.**, a leading business process outsourcing (BPO) company based in South Korea. UBASE Asia is known for delivering exceptional customer and business process management solutions, serving as an integral part of its parent company’s global network. With a strong commitment to innovation, operational...

**Job description** **UBASE Asia Sdn Bhd** is a subsidiary of **UBASE, Inc.**, a leading business process outsourcing (BPO) company based in South Korea. UBASE Asia is known for delivering exceptional customer and business process management solutions, serving as an integral part of its parent company’s global network. With a strong commitment to...

**Job description** Customer service - Dealing with patients and other customers, stationed at the front desk, serving as the first point of contact for incoming patients and visitors. - In charge of answering phones and assisting callers with any information they need. Able to navigate a database of open appointment times to record the patient information...

Make a call and sms to customer - Monitoring backup battery alarm,no data,sos alarm - Resolving customer problem and issues - Update in the system and complete the reports - Evaluate problems to technician - Provide info on the company's products and back up battery alarm - A clear and friendly telephone voice - Good computer skills - Good teamwork skills...

We are seeking a detail-oriented and customer-focused individual to join our team as a **Customer Service Executive - KYC**. You will be responsible for handling customer inquiries and performing KYC verification to ensure compliance with regulatory requirements. **Responsibilities**: - Review and verify customer identification documents and data - Guide...

Job descriptionCompany: UBASE Asia Sdn BhdWorking Location: TTDI, nearby MRT Bandar Utama stationEmployment Type: Full-time (Perm)Job Description:Handle inbound, outbound and email of customer with professionalism, ensuring accurate and effective responses to inquiries.Provide timely, effective solutions to customer issues and concerns, ensuring satisfaction...

**Job Details** - To attend/answer live chat or social media from customers, identify their problems on UNIFI MOBILE tech, product and billing and assist them to solve the problems by providing the right solution **Requirement** - Minimum: SPM holders - Good command/fluent in Bahasa & English - Have minimum technical knowledge (internet, broadband) - Working...

**Job Title**: Client Support Associate / Specialist **Vacancy**: 1x Malay + Mandarin Speaker 1x Hindi Speaker 1x Thai Speaker **Line Manager**: Head of Client Experience & Success **Department**: Client Support **Location**: TTDI/ Damansara, Malaysia **Company**: Online Trading / Forex & CFD broker With over 50 years of combined industry experience,...