Call Center Customer Service Representative
1 day ago
Job description
Company: UBASE Asia Sdn Bhd
Working Location: TTDI, nearby MRT Bandar Utama station
Employment Type: Full-time (Perm)
Job Description:
- Handle inbound, outbound and email of customer with professionalism, ensuring accurate and effective responses to inquiries.
- Provide timely, effective solutions to customer issues and concerns, ensuring satisfaction and fostering positive relationships.
- Record and maintain detailed documentation of customer interactions, including follow-up actions.
- Consistently adhere to company policies and procedures to maintain a high standard of service.
Job Requirements:
- Minimum qualification of SPM or equivalent.
- Fresh graduates are welcome to apply
- Customer service or call center experience is a plus.
- Excellent communication skills, both verbal and written.
- Ability to remain calm and resolve problems efficiently in a fast-paced environment.
- Multilingual abilities in English and Malay are required; Mandarin is a plus.
What We Offer:
- Comprehensive health insurance to keep you and covered.
- Dental and optical claims to support your overall well-being.
- Opportunities for career growth and promotion within the company.
- Professional development programs designed to enhance your skills and help you succeed.
Ready to join a vibrant, customer-driven team?
Apply now and take the first step in your career with UBASE Asia. We're excited to meet you
We regret that only shortlisted candidates will be notified.
By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.
Job Types: Full-time, Permanent
Pay: RM2, RM2,750.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Application Question(s):
- How much your expected basic salary?
- How long you need to serve notice period?
Work Location: In person
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