Customer Representative

Job descriptionCompany: UBASE Asia Sdn BhdWorking Location: TTDI, nearby MRT Bandar Utama stationEmployment Type: Full-time (Perm)Job Description:Handle inbound, outbound and email of customer with professionalism, ensuring accurate and effective responses to inquiries.Provide timely, effective solutions to customer issues and concerns, ensuring satisfaction...

**Job Descriptions**: - Monitor orders / payment through the order entry process to ensure they are sent to the customer on a timely basis and turned around by order entry within 24 hours - Ensure order processing is in compliance with the documented procedures. Ensure the filing system and information posted in the system is up to-date - Prepare Incentive...

Job Description: Marketing Strategy and Implementation Specialist (360 Marketing) As a Marketing Strategy and Implementation Specialist, you will have a unique opportunity to be part of a dynamic organization with three distinct divisions: catering, food retail/wholesale, and restaurants. In this role, you will be at the forefront of creating and executing...

UBASE Asia Sdn Bhd is a subsidiary of UBASE, Inc., a leading business process outsourcing (BPO) company based in South Korea. UBASE Asia is known for delivering exceptional customer and business process management solutions, serving as an integral part of its parent company's global network. With a strong commitment to innovation, operational excellence, and...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

The Customer Success Representative is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with...

Job Description:We are looking for a Customer Representative who is passionate, detail-oriented, and able to multitask in a fast-paced environment. The ideal candidate will handle both sales and customer support duties, ensuring smooth operations and excellent customer satisfaction.Key Responsibilities:Handle customer inquiries via WhatsApp, email, and phone...

The Customer Success Representative is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with...

The position has 4 main aims:1.  Processing of the emails chats, and calls from customers (Asia, Pacific)2.  Translation between English and Japanese3.  Team work 4. To meet SLA and KPI targets, and ensure quality in customer serviceJoin our growing team as a Customer Service Representative and provide excellent support to customers across the Asia...

The Role Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region. - Handle complaints and provide appropriate solutions. - Maintain quality and standards by following company guidelines and policies. Skills & Experience Required - Excellent and highly effective verbal and written...