Call Center Mandarin Speaker Customer Service

1 week ago

Taman Tun Dr Ismail, Malaysia UBASE Asia Sdn Bhd (formerly known as Globee Services Sdn Bhd) Full time

Company: UBASE Asia Sdn Bhd

Working Location: Menara Ken, TTDI nearby MRT Bandar Utama Station

Employment Type: Full-time/Perm
- Provide timely, effective solutions to customer issues and concerns, ensuring satisfaction and fostering positive relationships.
- Record and maintain detailed documentation of customer interactions, including follow-up actions.
- Consistently adhere to company policies and procedures to maintain a high standard of service.

**Job Requirements**:

- Minimum qualification of **SPM**or equivalent.
- **Fresh graduates are welcome** to apply
- Customer service or call center experience is a **plus**.
- Excellent communication skills, both **verbal and written**.
- Ability to remain calm and resolve problems efficiently in a fast-paced environment.

**What We Offer**:

- **Comprehensive health insurance** to keep you and covered.
- **Dental and optical claims** to support your overall well-being.
- Opportunities for **career growth** and **promotion** within the company.
- **Professional development programs** designed to enhance your skills and help you succeed.

**Ready to join a vibrant, customer-driven team?**

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM3,250.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Application Question(s):

- What is your notice period with your current employer?
- What is your expected basic salary?
- On a scale of 1 to 10, how would you rate your proficiency in Traditional Mandarin?

Work Location: In person

  • Call Center Customer Service Representative

    2 days ago

    Taman Tun Dr Ismail, Malaysia UBASE Asia Sdn Bhd (formerly known as Globee Services Sdn Bhd) Full time 24,000 - 33,000 per year

    Job descriptionCompany: UBASE Asia Sdn BhdWorking Location: TTDI, nearby MRT Bandar Utama stationEmployment Type: Full-time (Perm)Job Description:Handle inbound, outbound and email of customer with professionalism, ensuring accurate and effective responses to inquiries.Provide timely, effective solutions to customer issues and concerns, ensuring satisfaction...

  • 中文客服 Mandarin Speaker Customer Service

    2 weeks ago

    Taman Tun Dr Ismail, Kuala Lumpur, Malaysia UBASE ASIA SDN. BHD. Full time 40,000 - 60,000 per year

    Responsibilities:Handle inbound and outbound calls, emails, or chat support related to electronics productsResolve product or service issues by clarifying the customer's complaint and determining the cause of the problem.Assist with installation, maintenance, or troubleshooting of products.Escalate complex or unresolved cases to higher-level support teams as...

  • Customer Service

    1 week ago

    Taman Tun Dr Ismail, Malaysia Quess Global MY Full time

    **Customer Service Executive (Call Center) - Outbound** **Location**: Near MRT TTDI **Working Hours**: Monday to Friday, 9:00 AM to 6:00 PM **Basic Salary**: RM1,800 to RM2,000 **Commission**: Unlimited **Minimum Requirement**: SPM pass - Outbound calls using company-provided database - Promote products and services **Why Join Us**: - Fixed working hours...

  • Customer Service Inbound Call

    7 days ago

    Taman Tun Dr Ismail, Malaysia Cxl executive Full time

    Monday to Sunday, 2 off days (not fixed) - Rotational Shift - First shift: 7.00am - 4.30pm / Second shift: 2.00pm - 10.30pm - Kelana Jaya - Contract: 12 months (Renew based on performance) - Salary**:RM1,500 - RM1,800**: - Allowance**:RM800-RM900** **Requirements**: - Must possess at least SPM (fresh graduate can apply) - Required Language(s): Bahasa...

  • Customer Service Executive

    3 days ago

    Taman Tun Dr Ismail, Malaysia UBASE Asia Sdn Bhd (formerly known as Globee Services Sdn Bhd) Full time

    We are looking for **Customer Service Executives** who are passionate about helping customers and delivering excellent service. You’ll be the voice of our client’s brand, assisting customers with inquiries, complaints, and support over the phone (inbound & outbound). - Handling all inbound and outbound calls pertaining to customer general enquiries,...

  • Customer Service Executive

    3 days ago

    Taman Tun Dr Ismail, Malaysia UBASE Asia Sdn Bhd (formerly known as Globee Services Sdn Bhd) Full time

    **Job description** **UBASE Asia Sdn Bhd** is a subsidiary of **UBASE, Inc.**, a leading business process outsourcing (BPO) company based in South Korea. UBASE Asia is known for delivering exceptional customer and business process management solutions, serving as an integral part of its parent company’s global network. With a strong commitment to...

  • Customer Service Care

    1 week ago

    Taman Tun Dr Ismail, Malaysia 1Millennium International Sdn Bhd Full time

    Details: - To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution - Responsible to ensure customer satisfaction in providing service information and enquiries. Complaints and feedback are attended promptly in professional manner. - Handle and follow...

  • Customer Service Support

    3 days ago

    Taman Tun Dr Ismail, Malaysia ACETRACK RESOURCES SDN BHD Full time

    Make a call and sms to customer - Monitoring backup battery alarm,no data,sos alarm - Resolving customer problem and issues - Update in the system and complete the reports - Evaluate problems to technician - Provide info on the company's products and back up battery alarm - A clear and friendly telephone voice - Nothing to do with SALES MARKETING - Good...

  • Call Centre

    2 weeks ago

    Taman Tun Dr Ismail, Malaysia ACETRACK RESOURCES SDN BHD Full time

    List-ID: 96737042Today 10:21 **Job Description**: - Make a call and sms to customer - Monitoring backup battery alarm,no data,sos alarm - Resolving customer problem and issues - Update in the system and complete the reports - Evaluate problems to technician - Provide info on the company's products and back up battery alarm - Job Details **Job Info &...

  • Customer Service

    1 week ago

    Taman Tun Dr Ismail, Malaysia Cxl executive Full time

    **Customer Service Professional (CSP) LOTUS** Location: TTDI Damansara (nearby MRT TTDI) Working Days: Monday to Sunday (5 working days, 2 off days (rotational)) Working Hours: 8:00AM-5:30PM/10:30AM-8:00PM Training Location: TTDI Damansara (near MRT TTDI) Training Working Hours: Monday to Friday / 8:30 am - 5:30 pm Basic Salary**:RM1,800 -...