Assistant Outlet Manager

1 week ago


Kuala Lumpur, Malaysia WYLD Group Full time

We’re looking for a dynamic and hands-on **Assistant Outlet Manager** to support our dine-in café and restaurant operations. You’ll work closely with the Outlet Manager to lead the team, ensure smooth daily service, and deliver an excellent dining experience to every guest.

**What You’ll Do**
- Oversee daily outlet operations and ensure smooth service flow between kitchen and floor.
- Lead, train, and motivate service and bar teams to maintain high service standards.
- Manage guest experience, handle feedback, and ensure consistent hospitality.
- Support in inventory control, stock ordering, and daily sales reporting.
- Assist in staff scheduling, attendance, and discipline management.
- Uphold hygiene, safety, and operational SOPs at all times.
- Drive upselling and outlet performance initiatives.

**Who You Are**
- At least **3 years of F&B experience**, ideally from a café or restaurant setting.
- Experienced in a **supervisory or assistant manager role**.
- Passionate about customer service and team leadership.
- Organized, proactive, and capable of multitasking in a fast-paced environment.
- Flexible to work at **Chow Kit**

**Why Join Us**
- Growing local F&B group with expansion opportunities.
- Exposure to full menu operations — coffee, mains, and desserts.
- Supportive management and strong career development path.
- Positive, energetic, and people-focused culture.

**Job Type**: Contract
Contract length: 12 months

Pay: RM3,500.00 - RM4,800.00 per month

Work Location: In person



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