Assistant Outlet Manager
2 weeks ago
We're looking for a dynamic and hands-on Assistant Outlet Manager to support our dine-in café and restaurant operations. You'll work closely with the Outlet Manager to lead the team, ensure smooth daily service, and deliver an excellent dining experience to every guest.
What You'll Do
- Oversee daily outlet operations and ensure smooth service flow between kitchen and floor.
- Lead, train, and motivate service and bar teams to maintain high service standards.
- Manage guest experience, handle feedback, and ensure consistent hospitality.
- Support in inventory control, stock ordering, and daily sales reporting.
- Assist in staff scheduling, attendance, and discipline management.
- Uphold hygiene, safety, and operational SOPs at all times.
- Drive upselling and outlet performance initiatives.
Who You Are
- At least 3 years of F&B experience, ideally from a café or restaurant setting.
- Experienced in a supervisory or assistant manager role.
- Passionate about customer service and team leadership.
- Organized, proactive, and capable of multitasking in a fast-paced environment.
- Flexible to work at Chow Kit
Why Join Us
- Growing local F&B group with expansion opportunities.
- Exposure to full menu operations — coffee, mains, and desserts.
- Supportive management and strong career development path.
- Positive, energetic, and people-focused culture.
Job Type: Contract
Contract length: 12 months
Pay: RM3, RM4,800.00 per month
Work Location: In person
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