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Customer Services

2 weeks ago

Sri Gading, Malaysia HMT Industries Sdn Bhd Full time

**Customer Service**

**Location**: Parit Yaani

Customer Services give clerical support to the sales team.

They perform a number of duties focusing on customer satisfaction and coordinating sales team activities.

They track reports, file invoices, forward phone calls, greet customers, schedule appointments, follow up on sales calls, and help make sales.
- Administer and coordinate the promotion and sale of company parts and products.
- Manage, track and reconcile merchandise, premiums and collateral.
- Assist in determining vendor availability, pricing and service of replacement parts, shipment discrepancies, product information and product inspections.
- Prepare, administer and coordinate customer and dealer quotations, proposals, bids, orders, contracts and specifications in an efficient manner.

**Requirement**:

- At least diploma or degree in any field.
- Able to communicate in Mandarin, Bahasa Malaysia and English
- Must have good understanding of Mathematics and computer and IT literacy. Mathematics must score at least B in SPM.
- Must have ability of multitasking
- Be able to maintain good customer relations, and keep detailed records of the interactions with clients.
- Must have excellent time management and communication skills
- Working Hour: Monday - Thursday 8:00am-6pm Friday: 8:00am - 6:30pm
- Bonus, EPF, Socso, EIS, Medical Claims

**Job Type**: Full-time

**Salary**: RM2,500.00 to RM4,500.00 /month

**Experience**:

- Sales Coordinator/Customer Services: 2 years (preferred)
- Manufacturing: 2 years (preferred)
- **Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- English (required)
- Malay (required)
- Mandarin (Preffered)

Pay: RM2,500.00 - RM4,500.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Yearly bonus