Team Lead, Parcel Recovery

1 week ago

Shah Alam, Malaysia Ninja Van Full time

**Responsibilities**:

- Lead a team, providing guidance, mentorship, and oversight to ensure effective performance and achievement of team goals.
- Interpret data sets, providing actionable insights and recommendations to stakeholders.
- Monitor team performance metrics, conduct performance reviews, and identify areas for improvement to enhance team efficiency and effectiveness.
- Identify training needs within the team, organize training sessions, and foster a culture of continuous learning and skill development.
- Work closely with BI and other operations departments to integrate data analytics into business operations and decision-making processes.
- Ensure data accuracy, integrity, and reliability through rigorous quality assurance processes and adherence to best practices.
- Continuously find ways to streamline the operations need.
- Regularly review Recovery’s operational policies and procedures.
- Prepare and submit reports as required by management.

**Requirements**:

- Bachelor degree in any field
- 3 years’ experience in warehousing operations
- Strong leadership abilities with a track record of effectively managing and motivating teams.
- Familiarity with statistical methods and techniques for data analysis.
- Excellent communication skills with the ability to present complex information in a clear and concise manner.
- Strong problem-solving skills and the ability to make decisions based on data-driven insights.
- Ability to think critically and analytically, with a strong attention to detail and a commitment to data accuracy.
- Collaborative mindset with the ability to work effectively across teams and departments to achieve common goals.
- Ability to thrive in a fast-paced and changing environment, with a proactive and flexible approach to problem-solving.
- Strong ability to grasp operation processes and systems quickly
- Quick learner: we work in a fast-paced environment where you will be challenged to rapidly pick up on new concepts
- Hands on approach as work will be warehouse based
- Required skills: Intermediate Microsoft Excel and above with a minimum knowledge on Pivot Table, SUMIF & VLOOKUP

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