Team Leader, Grocery

2 weeks ago


Johor Bahru, Malaysia GCH Retail (Malaysia) Sdn Bhd Full time

**Ringkasan Peranan**

Bertanggungjawab memimpin pasukan di bahagian Grocery & Non-Food untuk memastikan pengurusan stok, paparan produk, kawalan kualiti, kebersihan dan perkhidmatan pelanggan berjalan lancar serta mencapai sasaran jualan dan kepuasan pelanggan.

**Tanggungjawab Utama**
- Menyelia dan memimpin pasukan di bahagian Grocery & Non-Food.
- Memastikan produk dipamerkan mengikut planogram, standard syarikat dan konsep First-In-First-Out (FIFO).
- Memantau tahap stok, membuat pesanan pembekal, dan mengawal shrinkage (susut nilai/kerugian).
- Memastikan produk sentiasa dalam keadaan baik, bersih, lengkap, dan tarikh luput dipantau.
- Menyokong pelaksanaan promosi harian/mingguan mengikut arahan merchandising.
- Menyediakan laporan jualan harian/mingguan dan memastikan pencapaian KPI bahagian.
- Melatih, membimbing dan memberi arahan kerja kepada pasukan untuk prestasi optimum.
- Menyelesaikan aduan pelanggan dengan segera dan profesional.
- Memastikan pematuhan kepada prosedur keselamatan, kebersihan, dan standard operasi syarikat.
- Bekerjasama dengan pengurusan stor untuk meningkatkan jualan, paparan produk, dan kepuasan pelanggan.

**Kelayakan**
- Minimum SPM atau setaraf.
- Sekurang-kurangnya 2-3 tahun pengalaman dalam operasi runcit, termasuk pengalaman penyeliaan pasukan.
- Pengetahuan tentang pengurusan stok, merchandising dan paparan produk.
- Kemahiran kepimpinan, komunikasi, dan pengurusan pasukan yang baik.
- Bersedia bekerja mengikut syif, hujung minggu dan cuti umum.
- Proaktif, bertanggungjawab dan berorientasikan pelanggan.

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Work Location: In person



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