Guest Ambassador-front Office

As a Front Office Associate, you will be the first point of contact for our guests, providing excellent customer service and managing various front desk and administrative responsibilities. You will ensure that all guests receive a warm welcome and professional assistance throughout their stay or visit. **Job Types**: Full-time, Permanent Pay: RM1,700.00 -...

**Position summary**: Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established...

Seeking a skilled maestro of first impressions and office operations! As our Front Desk Ambassador Extraordinaire, you'll be the conductor of hospitality and efficiency, ensuring every visitor feels welcome and every task flows smoothly. Join us in orchestrating excellence at the forefront of our organization. **The Job**: - **Front Desk Management**:...

Under the direction of Front Office Manager, acts as a liaison between guest and Management. - To provide day-to-day supervision, direction and leadership to all Front Office personnel. - Represent Senior Management and in their absence is entirely responsible for the continuous running of the hotel. - Act as an Ambassador for the hotel and deal constantly...

· Ensure that all Front Office team members are familiar with the hotel's products and services, current promotions, policies and other important information.· Ensure that all Front Office's SOPs are adhered to by all team members.· To respond to guest feedback, compliments or complaints relating to Front Office operations in a courteous and efficient...

Report for work punctually in a proper and neat attire complete with name tag. - Read log book and initial at the beginning of every shift. - Attend daily briefing before start of shift. - Perform reception functions. - Assist guest in opening/handling of safe boxes. - Perform cashiers functions. - Attend to all guest enquires, request and complaints. -...

Report for work punctually in a proper and neat attire complete with name tag. - Read log book and initial at the beginning of every shift. - Attend daily briefing before start of shift. - Perform reception functions. - Assist guest in opening/handling of safe boxes. - Perform cashiers functions. - Attend to all guest enquires, request and complaints. -...

**Additional Information** **Job Number**24216128 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in preregistration and blocking of rooms for reservations. - Understands room status and room status tracking. - YOUR HOLIDAY, YOUR WAY, OUR WORLD SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Desk. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback and...