Current jobs related to Social Media Chat Support Specialist - Brickfields - REGENERATION RESOURCES

  • Social Media Chat Support

    2 weeks ago

    Brickfields, Malaysia REGENERATION RESOURCES Full time

    Calling all social media enthusiasts and customer service superstars! We're on the hunt for exceptional Chat Support Representatives to join our dynamic team at a cutting-edge technology company. If you're passionate about helping others, have a knack for solving problems, and love engaging with people online, this is your chance to make a real...

  • Social Media Customer Services

    2 days ago

    Brickfields, Malaysia REGENERATION RESOURCES Full time

    Are you a social media enthusiast with exceptional communication skills in Vietnamese? Do you enjoy helping others and providing top-notch customer service? We are looking for talented individuals to join our team as Chat Support Representatives! As part of our dynamic team, you will have the opportunity to interact with users from all walks of life,...

  • C17- Social Media Chat Support

    4 days ago

    Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

    Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following clients documented call flows, work processes, data entry requirements, and complaint...

  • Social Media Vietnamese Chat Support Representative

    1 week ago

    Brickfields, Malaysia REGENERATION RESOURCES Full time

    We are looking for highly skilled and enthusiastic Vietnamese-speaking individuals to join our dynamic team as Chat Support Representatives. As a Chat Support Representative, you will be responsible for providing exceptional customer service and resolving inquiries through chat support channels. This is an exciting opportunity to work with an innovative tech...

  • Social Media Chat Customer Service

    1 week ago

    Brickfields, Malaysia Asiapac Talents Full time

    **[Social Media Chat Customer Service] We're waiting for you!** **(Chinese Needed)** **Location**: KL Sentral **24-hour shift system**: No more traffic jams or crowded LRT! **Work 4 days, rest 3 days**: More time to spend with family. **Qualifications**: - Diploma/Degree (1 year of customer service experience) - SPM (3 years of customer service...

  • Social Media Mandarin-speaking Chat Support

    2 weeks ago

    Brickfields, Malaysia REGENERATION RESOURCES Full time

    Job Summary: We are seeking highly skilled Mandarin-speaking Chat Support Representatives to join our dynamic team. As a Chat Support Representative, you will play a crucial role in providing exceptional customer service and technical support to our diverse user base. Your fluency in Mandarin and ability to effectively communicate complex technical...

  • Social Media Chat Support(Native Japanese Speaker)

    2 weeks ago

    Brickfields, Malaysia REGENERATION RESOURCES Full time

    We are seeking an exceptional Native Japanese-speaking Chat Support Navigator to join our dynamic team at a cutting-edge technology company. Your primary mission will be to provide exceptional customer service and support to our valued users, ensuring a seamless and satisfying experience on our platform. **Responsibilities**: - Provide real-time chat...

  • Social Media Chat Support Advisor

    6 days ago

    Brickfields, Malaysia eTeam Workforce Full time

    **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

  • Social Media Chat Support

    4 days ago

    Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    _**Job Type: Permanent**_ - **Job Location: KL Sentral (Nearby LRT KL Sentral Station)**_ - **Salary : RM9,000 - RM10,000 + KPI Allowance + Shift Allowance + House Allowance **_ - **Visa and Employment fully provided by company**_ **DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as...

  • Live Chat Support

    2 weeks ago

    Brickfields, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    **Job Title: Digital Live Chat Consultant** **Job Overview**: **Key Responsibilities**: - **Live Chat Support**: Engage with customers in real-time via live chat, responding promptly and professionally to inquiries regarding products, services, orders, troubleshooting, and more. - **Customer Assistance**: Provide clear, accurate, and helpful responses to...

Social Media Chat Support Specialist

3 weeks ago

Brickfields, Malaysia REGENERATION RESOURCES Full time

Are you a social media-savvy individual with a passion for helping others? Do you excel at providing exceptional customer service and have a knack for problem-solving? If so, we have the perfect opportunity for you

As a Social Media Chat Support Specialist at our dynamic and innovative company, you will be at the forefront of our online community, engaging with customers in real-time and delivering top-notch support. We are seeking a native Japanese speaker who can truly connect with our Japanese-speaking customers and provide them with a seamless and personalized experience.

**Responsibilities**:

- Respond to customer inquiries and feedback on social media platforms in a timely and professional manner
- Provide accurate information and solutions to customer issues or concerns
- Foster positive relationships with customers through engaging and empathetic communication
- Collaborate with cross-functional teams to address customer needs and improve overall customer experience
- Monitor social media channels for trends and opportunities to enhance customer engagement

Qualifications:

- Native Japanese speaker with excellent written and verbal communication skills in Japanese
- Strong proficiency in English to collaborate with the global team
- Previous experience in customer service or social media support is a plus
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Passion for delivering exceptional customer service and building customer relationships

Pay: RM3,000.00 - RM10,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- KL Sentral: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- Japanese (required)