Service and Customer Relations Executive

As a Customer Service Executive, you will play a vital role in ensuring exceptional customer experiences and satisfaction. Your primary responsibility will be to handle customer inquiries, concerns, and requests through various communication channels, delivering prompt and effective solutions. By providing accurate information, addressing customer issues,...

Job DescriptionGreet walk-in customers and assist with inquiriesHandle incoming calls, emails, and social media messagesMaintain customer service records and follow up on casesLiaise with internal departments to resolve customer issues promptlyUpdate customers on order status, service appointments, or delivery timelinesAssist in customer satisfaction surveys...

**About the role** Join the dynamic team at Petronas AutoExpert Jin San as a Customer Relation Assistant (Petronas AutoExpert) based in Matang, Kuching, Sarawak. In this full-time position, you will play a crucial role in delivering exceptional customer service and support to our valued clients. **What you'll be doing** - Provide prompt and courteous...

**Responsibilities** - To manage customer feedback relating to service issues including investigations, crafting of replies and liaising with customers and process owners for resolution of service feedback issues - To analyze trends in customer feedback to establish continuous improvements to processes/procedures to close service gaps - To conduct service...

About the role As a Customer Service Executive at Ghee Hua Co. Sdn. Bhd., you will be the friendly voice that represents our company to our valued customers. In this full-time role based in Kuching, Sarawak, you will be responsible for providing exceptional customer service and support, ensuring our customers' needs are met efficiently and effectively.What...

Position: Customer Service and Communication Executive - Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Provide accurate, valid, and complete information by using the right methods/tools - Identify and assess customer’s need to achieve satisfaction - Build sustainable...

OverviewAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.Our business...

**Customer Service Executive in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - International BPO company. - Full-training provided (1...

1. Must have at least 2 years in customer service field. 2. Must be 32 years or older. 3. Must be able to work Fridays, Saturdays, Sundays and Public Holidays. 4. Must be looking for a stable job. **Job Types**: Full-time, Contract Contract length: 12 months Pay: RM2,000.00 - RM2,500.00 per month **Benefits**: - Opportunities for promotion -...

We're Hiring Join the HMBC Chery Kuching FamilyDelivering Happiness Through People Who CareAt HMBC Chery, we believe every call, message, and smile can create happiness.We're expanding our Customer Care team — and we're looking for two special roles:Customer Service Assistant (Entry Level / Support Role)Your Mission: Be the friendly voice and warm...