Sales Executive
2 weeks ago
Collaborate with Front Office to oversee the booking and reservation of room & space in a hotel to ensure availability and proper arrangement. - Monitoring and measuring the effectiveness of sales and marketing, communications/campaigns. - To maximize or strategies the sales target set by the management. - Manage online and phone reservations. - Respond to clients' complaints in a timely and professional manner. - Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guest. - Delivers the basic standards and provide exceptional guest service at all times. - Register hotel's guests in accordance with Front Office policies and procedures. - Understands rate structure and promotional rates available. - Liaises with Housekeeping and other related departments on daily operation. - To be familiar with the Front Office computer system and coordinate with IT Manager with periodical system maintenance. - Any ad-hoc tasks and other duties, as assigned. Qualifications: - Proven experience as Sales Executive and Front Office department/background. - Diploma in Tourism/Hospitality with 2-3 years experience related to Hotel Management. - Confident and dynamic personality and team player. - Good problem solving, administrative and interpersonal skills are a must. - Pleasant personality with good communications skills. - Can start immediately.
Situated at the border of The Straits of Johor overlooking Singapore, The Avenue M Hotel Johor Bahru, Malaysia is a mere 15-minute drive from the Johor-Singapore Causeway. Established since 2001, The Avenue M Hotel offers 40 comfortable and spacious suites ranging from 500 to 1120 sq. ft., and by far, the largest all-suites accommodation in Johor Bahru.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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