Human Resources Business Partner

FIND YOUR 'BETTER' AT AIA
- We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us._
- We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives._

If you believe in better, we’d love to hear from you.

About the Role

The position is responsible to provide leadership and guidance on people practices to assigned departments on people-related matters, such as manpower planning & management, resourcing, performance management, rewards and talent management, in meeting the organization’s business goals. This includes developing and implementing key strategies and actions as well as planning, directing and organizing people related activities.

Roles and Responsibilities_ _:_

1. HR Business Services/Employee Relations
- Work closely with department heads and stakeholders in anticipating, understanding and addressing their needs and concerns. Provide advice on HR issues to line departments on redeployment, staff disciplinary action, staff grievance issue.
- Manage staff enquiries efficiently and effectively.
- Provide the necessary Industrial Relations (IR) advisory and guidance to Line Managers and ensure all IR issues are handled and resolved in a timely manner in accordance with local policies / regulations.
- Conduct exit interview and manage exit process.
- Review and manage contract renewal issues.

2. Manpower Planning and Resourcing
- Manage the yearly manpower budgeting process for all departments against the overall department and corporate strategic plans. Ensure the manpower plans are well managed within the approved headcount allocated. Drive the overall manpower planning process that supports the growth, changes and needs of the business.
- Provide advice on the justification for manpower required and ensure proper approvals have been obtained on headcount requests.
- In view of business needs and market trends, assist line management to develop pro-active resourcing strategies and programs to attract, develop and retain talents and enhance their competencies.
- Formalize job description and specifications.
- Identify and manage the reasons for staff turnover.

3. Rewards Reviews & Administration
- Collaborate with COE team on annual merit/promotion review exercise, off-cycle promotion review and benefits review & administration.

4. Performance Management
- Coach line managers and provide them with skills to manage and execute the corporate performance management cycle.
- Partner with line managers to manage non-performers utilizing the Performance Improvement Plan (PIP) process.

5. Talent Management
- Collaborate with COE team to develop and implements strategies, systems and processes to identify, nurture and reward overall employees and high potentials.
- Manages the organization design and operating model for the business in terms of putting in place the right structure and people to support business needs at N-1 and N-2 levels.

6. Others
- Implement Group HR policies and procedures in a consistent manner to ensure compliance with local laws and regulations.
- Partner with COE Teams and HR Ops to provide consistent and quality services to staff.
- Participate in Group HR initiatives as required.

Minimum Job Requirements:

- Degree or above in Human Resources or related discipline
- Over 6 years of relevant HR generalist experience with strong practical HR operations and project management skill
- Multi-tasked, resourceful and self motivated
- Strong leadership and people management skills
- Strong stakeholders focus with excellent interpersonal communication skill with proven ability to work with people of all levels
- Close attention to details along with an acute sense of numbers, good analytical and presentation skills
- Result-oriented and able to work independently
- Willing to take up new challenges responsibilities and accountable for its results
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._