Team Leader
1 week ago
**Inspiring my team to deliver great service to our customers through**:
- Role modelling exceptional service and coaching my team to do the same
- Achieving great standards on my department
- Being friendly, listening and responding to customers’ needs in a timely manner
- Maintaining service standards across my department which reflect the trading patterns of our store
**Enabling my team to fulfil their potential through**:
- Recruiting the best people for my team
- Ensuring my team are all fully trained & validated on all aspects of their roles
- Identifying and developing talent within my team
- Managing performance and creating development plans to address any underperformance issues
- Listening to what matters to my team
**Delivering the performance KPIs for our store through**:
- Being an excellent manager on duty
- Ensuring all department routines and processes are followed
- Embracing and leading change plans for my department
- Setting and communicating targets with my team
- Putting action plans in place to address any adverse performance
**Job Requirement**:
- Experience in related field.
- Able to lead a team of colleagues
**Salary**: From RM2,300.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Parental leave
Schedule:
- Day shift
Ability to commute/relocate:
- Georgetown: Reliably commute or planning to relocate before starting work (required)
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