Team Leader

1 week ago

George Town, Malaysia GCH Retail (M) Mercato Full time

**Inspiring my team to deliver great service to our customers through**:

- Role modelling exceptional service and coaching my team to do the same
- Achieving great standards on my department
- Being friendly, listening and responding to customers’ needs in a timely manner
- Maintaining service standards across my department which reflect the trading patterns of our store

**Enabling my team to fulfil their potential through**:

- Recruiting the best people for my team
- Ensuring my team are all fully trained & validated on all aspects of their roles
- Identifying and developing talent within my team
- Managing performance and creating development plans to address any underperformance issues
- Listening to what matters to my team

**Delivering the performance KPIs for our store through**:

- Being an excellent manager on duty
- Ensuring all department routines and processes are followed
- Embracing and leading change plans for my department
- Setting and communicating targets with my team
- Putting action plans in place to address any adverse performance

**Job Requirement**:

- Experience in related field.
- Able to lead a team of colleagues

**Salary**: From RM2,300.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Parental leave

Schedule:

- Day shift

Ability to commute/relocate:

- Georgetown: Reliably commute or planning to relocate before starting work (required)

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