Business Process Analyst

**Location**:Batu Kawan, MY

**Employment Type**:Permanent

**BE GREAT TOGETHER WITH US.**

**Innovation, Efficiency and Ambition**: this is what VAT has stood for over 50 years.
- With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan.
- Your **responsibilities** include, but not limited to:
**Process Documentation and Modelling**
- Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.
- Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities (process map should include clear RACI, Tools, WI)
- Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.
- Adopt Single Source of Truth concept, utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.
- Ensure process KPI are documented

**Process Analysis and Optimization**:

- Work with process owner to analyse processes & identify inefficiencies, bottlenecks, and areas for improvement.
- Work with process owner & cross-functional teams to propose for process optimizations and enhancements using BPMN-tool capabilities.
- Validate process changes with stakeholders and ensure that process improvements align with organizational goals, including handshake process to cross functional team

**System Knowledge & Analysis**:

- Understand D365 system logic & guide users to follow the documented planning processes & principles during day-to-day operation
- Able to drill through system data & perform analysis per business request

**Process Governance and Compliance**:

- Ensure that all documented processes adhere to relevant industry standards, regulations, and internal policies.
- Implement version control and change management protocols to maintain the accuracy and integrity of process documentation.
- Perform regular audits on documented process KPIs to ensure process adherence.
- Collaborate with the various supply chain teams to validate process adherence and identify areas for improvement.

**Continuous Improvement**:

- Act as a champion for process excellence, promoting a culture of continuous improvement within the organization
- Act as project analyst to gather improvement requirements & support project leads develop project plan
- Manage & monitor project plans to ensure achievement of project goals per plan timeline
- Identify opportunities to automate processes or integrate other technology solutions to streamline workflows.
- Monitor industry trends and best practices related to BPMN and process documentation to drive ongoing improvements.

**Key Performance Indicator (KPIs)**
- Business Process project competition in time, quality & cost according to requirements

**Minimum Qualification**:

- Bachelor's degree in Business Administration, Management, Information Technology, or a related field. Masters degree is a plus
- Proven experience (typically 3+ years) in business process management, process documentation, or related roles.
- At least 5 years working experience in operational Order Management or Sales & Service functions.
- Excellent project management skills, planning, prioritization, ability to innovate and execute on solutions that matter, and provide timely updates/recommendations.
- Good analytical, influencing and problem-solving skills and ability to handle team and client discussions
- Flexible to take on ad-hoc assignment or project as necessary.
- Logical & Analytical mindset with the ability to identify process improvement opportunities through data analysis.
- Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.
- Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).
- Familiarity with compliance and regulatory requirements related to business processes.

**Preferred Qualification**:

- Experience facilitating and moderating process mapping & improvement workshop
- Familiarity with any ERP system preferably Microsoft Dynamics 365
- ERP integration for new ERP system roll out
- Consulting background preferred